NEOGOV · 2 hours ago
Office Support Specialist II 2026-00203
The Wyoming Department of Corrections is seeking a Full-time Office Support Specialist II to join the Field Services team in the Casper Probation and Parole Office. This role involves performing various routine and detailed clerical and administrative functions to support office operations and requires professional interaction with staff, offenders, victims, and the public.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Performs lead-level administrative and support duties
Manages the day-to-day operations of assigned programs, projects, or functions between a variety of sources, as well as the office maintenance and inventory; may provide oversight of a regional office
Acts as a resource to provide information or interpretation of agency specific rules/regulations to staff, public or other government entities, and/or to determine the most effective way of meeting the needs of management, staff, clients, or customers
Plans and coordinates meetings
Reviews cases, applications, files, records, etc., to determine action to be taken
Resolves some light computer/network problems
Responsible for program integrity assurance
Provides a review and evaluation function to ensure that compliance issues/concerns within the organization are being appropriately evaluated, investigated and resolved
Develops/implements corrective action plans for the resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future
Request and receive bid quotes, researching and resolving issues with vendors
Creates and edits reports & documents for management
Manages schedules and timelines for managers
Management and oversight of all office equipment and supplies
Responsible for processing, maintenance, and quality control of records and documents
Performs program and/or fiscal duties
Compiles vital information
Coordinates program functions between a variety of sources
Qualification
Required
Associate's Degree (typically in Business)
0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I
2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I (if education & experience substitution is applicable)
Knowledge of applicable computer applications
Knowledge of records processing and maintenance procedures and systems
Knowledge in the preparation of complicated documents
Knowledge and understanding of the agency and each respective division/program
Ability to cope with constant interruptions, deadlines, and unexpected projects
Ability to remain positive and professional with a wide variety of people and sensitive situations
Ability to proofread and edit to ensure the accuracy of documents
Ability to maintain composure under stressful, daily responsibilities
Ability to maintain confidentiality and determine what information is confidential and what information can be shared with the public
Preferred
Prior experience with the Judicial system or criminal justice exposure
Benefits
Health, Dental, and Vision Insurance
State Retirement plan for Law Enforcement and additional savings opportunities
Paid vacation, sick leave, and holidays
Comprehensive health coverage – medical, dental, and vision plans for you and your family
Voluntary Benefits – including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
Multiple retirement options – including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
Generous paid leave and flexible schedules – vacation, sick leave, paid FMLA and 11 paid holidays each year
Public Service Loan Forgiveness eligibility – for those with qualifying student loans
Training and professional development – to support your career growth and advancement
Employee Assistance Program– Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
Wellness Program– Earn paid time off and incentives by focusing on your personal health
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
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