Peraton · 1 day ago
Executive IT Support Specialist
US-DC-Washington
Full-time
Onsite
Senior Level, Lead/Staff
$80K/yr - $128K/yr
8+ years expPeraton is a next-generation national security company that drives missions of consequence spanning the globe. The Executive IT Support Specialist provides high-touch, white-glove technical support to senior leadership and VIP users, ensuring minimal downtime and rapid resolution of complex IT issues.
Information TechnologyRobotics
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide end-to-end PC support, including hardware, software, peripherals, and workstation configuration
Deliver expert mobile device support for iPhones and iPads, including setup, troubleshooting, and application assistance
Offer advanced support for Microsoft Office applications (Outlook, Excel, Word, PowerPoint, Teams) tailored to executive workflows
Maintain a 24×7 availability schedule to support urgent executive needs, including off-hours and on-call coverage
Deliver white glove service with a focus on discretion, professionalism, and seamless user experience
Troubleshoot and resolve issues quickly while maintaining a calm, confident presence under pressure
Document issues, resolutions, and system configurations with strong attention to detail
Collaborate with IT teams to escalate and resolve complex issues efficiently
Ensure all support activities adhere to security, compliance, and confidentiality requirements
Qualification
Required
Bachelors degree and 8 years experience/HS diploma and 12 years experience
Proven experience providing high level IT support to executives or VIP users
Strong knowledge of Windows operating systems, PC hardware, and common peripherals
Expertise supporting Apple mobile devices (iPhone, iPad) and related management tools
Advanced proficiency with Microsoft Office applications and troubleshooting
Demonstrated ability to remain calm, focused, and effective in fast-paced or high pressure situations
Exceptional communication skills with a customer-first mindset
Strong organizational skills and meticulous attention to detail
Ability to work independently with minimal supervision
Must be able to obtain and maintain a Department of Energy (DOE) security clearance
Benefits
Employees may be eligible for overtime
Shift differential
Discretionary bonus
Company
Peraton
Peraton Fearlessly solving the toughest national security challenges.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Thomas Terjesen
Chief Information Officer
Recent News
Washington Technology
2026-01-22
2025-09-25
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