Coast Professional, Inc. · 7 hours ago
Mailroom Admin Specialist
Voorhees, New Jersey, United States
Full-time
Onsite
New Grad, Entry Level
$16/hr - $20/hrCoast Professional, Inc. is seeking a Mailroom Admin Specialist who will follow detailed procedures to manage clerical tasks related to incoming and outgoing correspondence. The role involves operating office equipment, maintaining organization of documents, and ensuring adherence to client and company policies.
Financial ServicesInsurance
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Process all incoming and outgoing daily correspondence within client required timeframes
Document correspondence within client required timeframes
Update and maintain applicable tracking along with folder organization
Process administrative accounts (death, incarceration, bankruptcy, insolvency, etc..) according to client required timeframes
Send daily e-fax communications to client as required
Prepare applicable mail merge and/or daily letters for sending, according to client requirements
Travel to the post office to pick up and drop off mail as needed
Review accounts and schedule contact dates for follow-up calls
Prepare or update monthly and weekly reports for submission to management
Additional duties as assigned based on the Line of Business
Qualification
Required
High school diploma or GED required
Collection experience preferred
Working knowledge of modern office procedures, methods, and computer equipment
Excellent communication skills
Principles and practices of customer service
Establish a good working relationship with team members and internal contacts in order to maintain and continuously strive to improve the level of overall service being provided
Good organizational skills and attention to detail
Ability to comply with rules, regulations, laws and methods as related to debt collection
Work independently in the absence of immediate supervision
Ability to handle and resolve recurring problems
Successfully complete and pass the FDCPA test
Successfully pass pre-employment (post offer) background check
As a federal contractor, this position requires U.S. citizenship and security clearance granting access to classified information
This position requires you are eligible to be licensed as a collector in certain states
Preferred
Collection experience preferred
Benefits
11 Paid Holidays
401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid sick time
Paid time off
Paid training
Referral program
Vision insurance
Company
Coast Professional, Inc.
Coast Professional is a financial services company providing debt collection services.
Founded in 1976
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jonathan Prince
Chief Executive Officer
Micah Pulliam, CPA
President & Chief Financial Officer
Company data provided by crunchbase