Phoenix House · 16 hours ago
Program Director
Victorville, CA
Full-time
Onsite
Director/Executive
$120K/yr - $120K/yr
7+ years expPhoenix House is a leading organization focused on delivering trauma-informed and evidence-based services. The Senior Program Director is responsible for the overall management, strategy, and operational success of multiple programs, providing leadership and clinical supervision to staff while ensuring quality care and performance outcomes are met.
Health CareHospitalWellness
Responsibilities
Responsible for employee staffing, on-boarding, retention and administration across assigned programs
Performs managerial duties including: recruitment, interviewing, hiring, training, evaluating program supervisory and administrative staff; oversees recruitment and supervision of consultants; manages performance, conducts performance appraisals and recommends salary increases; takes corrective measures as needed
Developing a plan for the orientation, development, and training of staff
Institutes and supports employee supervision and coaching system that supports employee development and advancement
Lead a high performing team by developing viable business plans targeting contract maximization or revenue growth
Defines programs success indicators/measures and engages in data-based reviews of programs performance against indicators/measures
Prepares and/or manages monthly statistical reporting of program services and other reports required
Ensures the delivery of a continuum of services
Ensures the safety and wellbeing of patients by developing and maintaining a therapeutic milieu
Responsible for all quality assurance, quality record keeping using an electronic health record and health and safety of unit and patients and staff
Documentation utilizing an electronic health record system is required
Oversee and coordinate efforts to ensure program meets or exceeds performance standards as established by agency, regulatory bodies (CCLD, CARF), contractors, and other agency stakeholders
Ensures the safety and wellbeing of patients by creation and maintenance of a trauma- informed milieu by initiating and monitoring program activities
Developing the written policies, procedures, and practices for continuous quality improvement
Observing and interacting with staff, patients, and other individuals, as necessary, to ensure the quality of care for patients and program services
Adheres to the professional ethics and conduct of standards as established by professional licensure, the policies of Phoenix House, and legal, funding and regulatory requirements
Provides leadership to the programs and directs the overall management, organization and operations of all services and related activities for assigned programs
Establishes, implements and monitors program goals, objectives, corrective action plans, and procedures, conferring with organization leaders, peers and staff, as necessary
Develops and monitors annual operating plan and budget for all assigned programs, in coordination with Finance
Manages fiscal operation of these programs to meet or exceed annual budget expectations; participates in the preparation of annual budget projections or adjustments; monitors expenditures; provides input and coordinates with staff to ensure adherence to budget
Ensures each program meets billing expectations
Preparing the facility's budget and managing expenditures according to the facility's budget limitations
Responsible for building successful business relationships with referral sources, local stakeholders and payors
Maintains advanced knowledge regarding industry standards, regulatory changes, innovations, and trends for program development and improvements
Maintains knowledge of program standards and policies developed by Phoenix House, licensing and other governing bodies; develops personal and professional knowledge by attending educational workshops/conferences, reviewing professional publications, establishing personal networks, benchmarking state-of-the art practices and participating in in-service programs
Participates, co-leads, and/or coordinates, as needed, on appropriate committees or teams in support of organization’s mission, implementation of strategic plan and direction
Actively participates in organization’s policy assessment, development, implementation and review
Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements, completes all training on time
Attends and participates in program and all staff meetings
Adheres to and promotes the Phoenix House Mission, Vision, and Values while acting as a role model for others
Other duties as assigned
Qualification
Required
LMFT or LCSW with current California Board of Behavioral Sciences (BBS) Registration required
Must maintain licensure as a condition of employment
Two (2) years post licensure required
Five (5) years of supervisor experience, preferably in a clinical setting, required
Extensive experience working with a Department of Mental Health (DMH) contract required
Must maintain a valid California Drivers' License, have proof of automobile insurance and maintain a safe driving record based on Phoenix House policy
Preferred
Experience working with a Substance Abuse Prevention and Control (SAPC) contract and Community Care Licensing a plus
Training in Evidenced Based Practices a plus
Bilingual in Spanish preferred
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance
Company
Phoenix House
Phoenix House is a nonprofit drug and alcohol rehabilitation organization operating in 10 states and the District of Columbia with more 120 programs.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ann-Marie Foster
President & CEO
Company data provided by crunchbase