Crum & Forster · 1 day ago
Product Owner, IT P&C Insurance (Remote)
United States
Full-time
Remote
Senior Level
$87K/yr - $128K/yr
6+ years expCrum & Forster is a well-established insurance provider with a strong focus on customer service and employee satisfaction. They are seeking a Technical Product Owner to bridge the gap between business and technology teams, driving the development and optimization of processes and technical assets to support business objectives.
Commercial InsuranceHealth CareInsuranceRisk Management
Responsibilities
Partner with business leadership to develop and maintain a comprehensive product roadmap aligned with operational and business objectives
Prioritize features based on business value, technical constraints, and regulatory requirements
Balance competing priorities across multiple insurance products while managing stakeholder expectations
Collaborate with Portfolio Management to ensure alignment with enterprise-wide initiatives
Define measurable success criteria for product implementations and track outcomes
Serve as the accountable owner for the product backlog, ensuring clarity, transparency, and continual prioritization
Author clear, business requirements with comprehensive acceptance criteria
Lead Agile ceremonies including backlog refinement and sprint reviews
Coordinate with Program Increment (PI) Planning sessions to ensure alignment with broader delivery timelines
Collaborate with QA teams and conduct User Acceptance Testing prior to deployment
Develop and execute comprehensive change management plans for implementations
Design and deliver targeted training sessions for stakeholders during product rollouts
Create user adoption metrics and track progress against implementation goals
Facilitate regular feedback sessions with end users to drive continuous improvement
Serve as the primary escalation point for operational issues related to implemented products
Develop communications that clearly articulate value proposition and benefits to end users
Establish and monitor KPIs for product performance and operational efficiency
Identify optimization opportunities across platforms to improve workflow efficiency
Support disaster recovery planning and business continuity for critical systems
Qualification
Required
6+ years of experience in insurance operations, underwriting, or product management
Working knowledge of Agile methodologies and experience in Scrum environments
Demonstrated ability to translate complex business requirements into clear user stories
Strong analytical capabilities with data-informed decision-making skills
Excellent communication and presentation skills for technical and non-technical audiences
Preferred
Direct experience with Duck Creek or similar policy administration systems
Certified Scrum Product Owner (CSPO) or similar certification
Experience with JIRA, Confluence, and product management tools
Experience leading operational transformation initiatives
Knowledge of underwriting workflows and decision processes
Understanding of insurance regulatory requirements and their impact on product development
Benefits
Competitive compensation package
Generous 401K employer match
Employee Stock Purchase plan with employer matching
Generous Paid Time Off
Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
Tuition reimbursement
Industry-related certifications
Professional training
Matching donation program
Volunteer opportunities
Employee-driven corporate giving program
Company
Crum & Forster
Crum & Forster specializes in commercial insurance, claims, risk assessments as well as accident and health insurance.
1001-5000 employees
H1B Sponsorship
Crum & Forster has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (10)
2023 (3)
2022 (12)
2021 (9)
2020 (12)
Funding
Current Stage
Late StageLeadership Team
David Thomas
Senior Vice President - Head of Surety Claims
David Webb
Senior Vice President, C&F Stop Loss
Recent News
2025-11-11
Company data provided by crunchbase