Broadway Industries · 1 day ago
Inside Sales Specialist
Monroe, NJ
Full-time
Onsite
New Grad, Entry LevelBroadway Industries is a family-owned business specializing in protective packaging solutions for various industries. The Inside Sales Specialist will engage with potential clients, convert leads into clients, and ensure customer satisfaction through excellent service and communication.
Industrial ManufacturingManufacturingPackaging Services
Responsibilities
Build and maintain strong customer relationships, loyalty, and retention through exceptional sales and service
Generate quotes and follow-up with customers to ensure customer satisfaction
Provide information regarding our products and services to inquiring customers
Place outbound calls to new and existing accounts identifying opportunities, decision makers(s), and related customer service needs
Collaborate with office and warehouse team members to confirm that orders are processed with accuracy and efficiency
Work in concert with the outside sales force to proactively increase market share
Qualify prospective leads and develop a plan to meet contacts before sales team attends conferences or trade shows
Follow up with sales leads generated from but not limited to conferences, networking events, company website and trade journals to qualify opportunities
Effectively communicate the benefits of our products, addressing questions and concerns and maintaining a high level of product knowledge to confidently discuss service options
Collaborate with the marketing and sales team to optimize lead quality and customer experience
Record client interactions and sales activity in our CRM
Perform other duties as assigned
Qualification
Required
Proven experience in inside sales, customer service, or a related field ideally within the food service industry (preferably but not required)
Strong communication and interpersonal skills
Strong business writing and verbal communication skills
Some AI experience or open to use Artificial Intelligence as a tool
Positive and enthusiastic attitude with an eagerness to learn and grow
Ability to work in an active, team-selling environment where priorities are continually changing
Exceptional interpersonal and negotiation skills
Ability to manage time effectively and prioritize tasks
Strong organizational skills and attention to detail, with experience using CRM systems
Proficiency with CRM systems and Microsoft Office Suite
Benefits
Medical
Dental
Vision
Company paid Life Insurance
STD and LTD
Matching 401K plan
Generous PTO policy and paid Holidays
Company
Broadway Industries
Broadway Industries manufactures and distributes paper and packaging products like pharmacy bags, t-sacks, mattress bags, and stretch wrap.
Founded in 1945
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase