Truist · 2 hours ago
IT Business Analyst I
Charlotte, NC
Full-time
Onsite
Entry Level
2+ years expTruist is a financial services company focused on supporting enterprise-wide infrastructure modernization initiatives. The IT Business Analyst I plays a key role in assisting application teams with upgrades or migrations of their platforms, ensuring adherence to enterprise architecture standards and facilitating communication across teams.
BankingFinanceFinancial Services
No H1B
Responsibilities
Partner with Application Teams: Engage with application owners and technical teams to assess current-state environments and determine upgrade or migration requirements for operating systems and databases
Plan and Coordinate Upgrades: Facilitate structured planning discussions using established project methodologies and guidelines to define the appropriate upgrade approach, scope, and timeline for each application
Execute Against Plans: Track, monitor, and drive execution of application upgrade activities, ensuring progress aligns with agreed-upon schedules and enterprise objectives
Risk, Issue & Decision Management: Document and maintain clear, accurate records of risks, issues, decisions, assumptions, and dependencies throughout each upgrade or migration effort
Cross-Team Facilitation: Work across matrixed teams - including infrastructure, security, database, and application development—to remove impediments, escalate blockers, and ensure successful delivery
Communication & Reporting: Provide regular status updates, progress reporting, and stakeholder communication to ensure transparency and alignment across business and technical groups
Support Standards & Compliance: Ensure upgrade paths adhere to enterprise architecture standards, security requirements, and technology lifecycle policies
Participate with peer groups in Tech and other lines of businesses (LOBs) to identify, document and communicate business needs and provide technology solutions
Work closely with business stakeholders to understand business processes and strategies. Ensure all stakeholders are involved in requirements gathering activities
Establish project and work requests requirements using document, business process and workflow analysis
Plan, elicit, capture, analyze and validate business, functional and/or technical requirements
Participate in or facilitate requirements elicitation sessions and walkthroughs
Perform current state analysis of existing business systems, applications and functions
Prepare user interface diagrams, business process and workflow diagrams in support of small work requests (enhancements) or large scale project implementations
Develop and maintain effective working relationships with business process owners and other stakeholders to develop acceptance criteria and a plan to facilitate user acceptance testing of a solution that meets the business requirements
Attend project status meetings and provide regular updates to the project teams through regular presentations, status reports and meeting minutes
Develop understanding of core systems, applications and technical platforms
Observe strict adherence to all Technology and Truist policies and standards (e.g. Systems Development Life Cycle (SDLC), Change Management, etc)
Qualification
Required
Associate's degree in Information Technology-related field, or equivalent education and related training
Two years of information technology experience with significant experience in software development
Two years of experience as a business analyst or related role/experience, with experience in one or more of the following areas: Project Management, Business Process Management Relationship Management, Business Operations, or Quality Management
Ability to work independently or as a member of a team
Experience with traditional Waterfall SDLC and/or Agile/Lean methodologies work requests/project requirements
Strong presentation, verbal and written skills
Ability to manage multiple concurrent projects, activities and tasks under time constraints
Ability to effectively interface with staff at all levels
Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environment
Strong ability to resolve conflicts, excellent facilitation and organizational skills
Strong critical and analytical thinking and problem-solving skills
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Knowledgeable of core business functions, processes and workflows associated with assigned business areas and projects
Preferred
Certified Associate in Project Management (CAPM)
Deep functional expertise in one or more of the following areas: merger integration, Business/IT transformation program/project management, Operations/Process Improvement
Monitor and drive activities for existing planned upgrades to ensure engineering and application teams are meeting deadlines
Ability to balance multiple priorities
Ability to solve problems by leveraging past experiences and knowledge through partnership with applications and operations
Demonstrated effective verbal and written communication skills for the purpose of providing and explaining project information and status to management, staff, and vendors
Share lessons learned and proposed improvements with leadership and peers to allow for continuous process improvements across team
Ability to keep calm under pressure and drive your teams during difficult situations
Ability to follow predefined processes and procedures, but ability to identify situations where the team needs to be adaptable to be successful
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
Vacation
Sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Michael Maguire
Chief Financial Officer
James Cordovana
SVP of Cloud Security Enterprise Architect
Recent News
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