Sun Auto Tire & Service · 9 hours ago
Sales and Service Advisor - Avondale/ Buckeye - $48K-$85K
US-AZ-Avondale
Full-time
Onsite
New Grad, Entry Level
$48K/yr - $85K/yrGreulich’s, part of the Sun Auto Network, has been providing car care services in Maricopa County since 1977. The Sales and Service Advisor is responsible for selling and promoting all products and services offered by the company while ensuring customer satisfaction and adhering to company standards.
AutomotiveService Industry
Responsibilities
Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company’s standardized customer service techniques
Listen to and thoroughly document customer’s concerns; inspect vehicle and refer to service history to accurately identify and verify customer’s service needs
Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file
Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements
Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services
Follow proper procedures when cashing out a customer’s ticket to include a review of the completed multi-point inspection and explanation of applicable warranties
Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers
Track all new returns, core returns and warranty parts for individual customers
Other duties as assigned
Qualification
Required
Possess current, valid driver's license
Must be at least 18 years of age
High School Diploma or equivalent
Professional appearance and proven ability to work in a process driven environment
Ability to work Monday - Saturday
Stand up to eight hours per day in the shop and able to walk to gain access to various areas of the building
Bend, stoop, kneel and crouch regularly throughout the day; must have full range of motion with arms and hands and be able to feel, handle or grasp objects frequently
Lift and/or move up to 10 pounds regularly, lift and/or move up to 70 pounds frequently
Communicate with customers and shop personnel
Vision sufficient to detect color, depth, and re-focus
Preferred
Prior experience as a Service Advisor is helpful, but not required
Benefits
Competitive Bi-Weekly Pay
Tuition Reimbursement
Paid Vacation and Sick Time
6 Paid Holidays
Medical, Dental and Vision Insurance
Life Insurance (Company paid)
401(k) Retirement Savings Plan with Company Match
Discounted Services on Personal and Immediate Family Vehicles
Opportunity for Advancement!!!
Company
Sun Auto Tire & Service
Provider of vehicle maintenance, repair, and tire replacement services.
Founded in 2017
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Tony Puckett
Chief Executive Officer
Michael Toth
Chief Technology Officer
Recent News
Columbia West
2025-12-13
2025-11-14
Company data provided by crunchbase