First Federal Bank · 18 hours ago
Loan Servicing Specialist
Twin Falls, Idaho, United States
Full-time
Onsite
Entry Level
1+ years expFirst Federal Bank is a community-focused institution with over 100 years of service. They are seeking a Loan Servicing Specialist to provide exceptional customer service and manage all aspects of loan maintenance, including processing payments and ensuring accurate credit reporting.
BankingCommunitiesFinanceFinancial Services
Responsibilities
Provide exceptional customer service to internal and external customers through phone calls, email, and loan desk tickets
Be responsible for all aspects of loan maintenance, to include processing payments, payoffs, payment corrections, and wires
Be responsible for the setup of all loan types in the bank’s core system and/or perform quality control of loan setup
Review annual escrow analysis, track and pay property taxes and insurance (flood, private mortgage insurance, hazard), and set up and/or cancel escrow accounts
Perform title tracking to ensure liens are added and/or released timely on titled collateral and real property
Ensure timely and accurate credit reporting on applicable loan types
Complete other duties as assigned
Qualification
Required
High school diploma or equivalent
One year of experience in banking, finance, office or clerical support, or related role
Reliable transportation to and from work
Sitting or standing for extended periods of time and the ability to work and operate computer applications and equipment
Able to perform essential responsibilities of the job with or without reasonable accommodation
Preferred
Two years of experience in banking or finance
Benefits
Paid vacation
Sick leave
Holidays
Health insurance
Dental insurance
Vision insurance
401(K) retirement
Educational assistance
Life insurance
Long-term disability insurance
Paid community service hours
Pay-It-Forward program
Company
First Federal Bank
At First Fed, we pride ourselves on being Idaho’s only mutual bank with no shareholders or majority owners.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jason Meyerhoeffer
President and CEO
Michael D Traveller
Chief Financial Officer
Recent News
First Federal Savings Bank
2025-04-11
First Federal Savings Bank
2025-04-10
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