TTX Company · 6 hours ago
Year-Round Digital Ops Support Intern
Charlotte, NC
Internship
Onsite
InternTTX Company is a leading provider of railcars and related freight car management services to the North American rail industry. They are seeking a Year-Round Digital Ops Support Intern to assist computer system users, manage incident activities, and improve technology solutions.
AutomotiveLogisticsRailroad
Responsibilities
Required to assist computer system users, control and monitor incident management activities, document and implement technical procedures and solutions, and confer with management as needed
Successfully conducts follow-ups to ensure incident resolution and/or service requests are completed to user satisfaction
Develops effective relationships with users and other IT team members to enhance the timeliness and effectiveness of technology solutions
Ensure that asset management processes and procedures are strictly followed, and that hardware and software inventories are properly maintained and accurate
Participate in the development of standards and process improvements, striving for continual improvement and industry best practice methods
Maintain Service Now incidents and Request tickets regarding best practices
The intern will assist in projects for desktop and laptop deployments, conference and training room for technology enhancements, and process improvements, including How-To document creations
The intern will assist in on-going day-to-day needs as well, including Request ticket prioritizations
Qualification
Required
Currently pursuing a Bachelor's degree in Computer Science, Information Technology, or related discipline
Experience with Microsoft technologies and platforms, including Windows Operating System, Active Directory, Microsoft Office 365, System Center, Service Now, and Intune
Knowledge of current technologies, such as AI, with an understanding of how to best deploy them
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems
Ability to respond effectively to sensitive inquiries or requests
Strong, clear and concise communication skills, both orally and in writing
Strong planning, organizing, and problem analysis skills
Benefits
Paid Time Off
Health, Dental and Vision benefits
401(k) with company match
Company
TTX Company
We’re TTX, a company that provides railcars and related freight car management tools to the North American rail industry.
Founded in 1955
1001-5000 employees
H1B Sponsorship
TTX Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (3)
2022 (4)
2021 (3)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Victoria Dudley
CFO and Treasurer
Brian Powers
Vice President, Chief Human Resources Officer
Recent News
2025-08-25
2025-07-01
2025-07-01
Company data provided by crunchbase