TCWGlobal · 3 hours ago
IT Infrastructure & Microsoft 365 Systems Specialist (Remote)
United States
Full-time
Remote
Senior Level
$55/hr - $63/hr
5+ years expTCWGlobal is a privately owned global real estate investment, development and management firm. They are seeking a proactive and versatile IT Infrastructure & Microsoft 365 Systems Specialist to support and optimize their Microsoft-based environment, ensuring system reliability, security, and efficiency while collaborating with IT and business teams.
Bookkeeping and PayrollEmployee BenefitsEmploymentHuman ResourcesRecruitingSaaSStaffing Agency
Responsibilities
Manage Exchange Online, SharePoint, Teams, OneDrive, and user licensing
Troubleshoot mail flow, Teams integration, and collaboration issues
Implement and monitor security and compliance policies (MFA, DLP, retention)
Support end-user onboarding and maintain technical documentation
Manage users, groups, and conditional access policies
Configure SSO and federation for SaaS applications
Monitor and remediate security alerts, login anomalies, and identity risks
Configure and maintain DNS records (A, CNAME, MX, TXT, SRV)
Support domain migrations and name resolution troubleshooting
Collaborate with network and security teams for DNS or certificate updates
Maintain Windows Server roles (AD DS, DHCP, file/print services)
Apply updates, monitor server performance, and handle incident response
Support virtualization environments (Hyper-V, VMware)
Assist with endpoint management and system patching
Configure, monitor, and test Veeam backup jobs and restore processes
Verify backup integrity and ensure compliance with retention policies
Maintain IT documentation and standard operating procedures (SOPs)
Manage and resolve tickets through an ITSM or ticketing platform
Support cross-functional IT projects and infrastructure improvements
Use Visio to document architecture diagrams and workflow processes
Qualification
Required
5–10 years of experience in IT infrastructure and/or Microsoft 365 systems administration
Must have experience working for a large/global company with 800+ employees
Strong knowledge of Microsoft 365 ecosystem and Windows Server environments
Proficiency with Entra ID (Azure AD) and identity management
Requires strong DNS management and configuration experience
Experience creating and maintaining documentation for DNS and IT processes
Must have experience working remotely — ability to respond promptly to Teams chats and emails within 30 minutes or less
Able to work with minimal supervision while maintaining reliability and accountability for daily tasks
Experience using Visio to create and clearly explain architecture diagrams and workflows
Hands-on experience with backup and disaster recovery (Veeam preferred)
Familiarity with virtualization technologies (Hyper-V, VMware)
Excellent communication, troubleshooting, and documentation skills
Strong organizational skills with the ability to work independently in a remote, fast-paced environment
Preferred
Microsoft 365 Certified: Modern Desktop Administrator Associate
Microsoft Certified: Azure Administrator Associate
CompTIA Network+ or Security+
Company
TCWGlobal
TCWGlobal is is a global employer of record for payrolling, compliance, staffing, and more for international employees and contractors.
201-500 employees
H1B Sponsorship
TCWGlobal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (2)
2022 (1)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
Samer Khouli
Founder & President/CEO
Recent News
Company data provided by crunchbase