7Seventy Recruiting · 17 hours ago
Customer Care Representative - $21.63 - $24.04 per hour
United States
Full-time
Remote
New Grad, Entry Level
$21.63/hr - $24.04/hr7Seventy Recruiting is seeking a Customer Care Representative to provide support in the restaurant industry. This remote position focuses on assisting customers through various channels, ensuring a positive customer experience and addressing inquiries effectively.
Information Services
Responsibilities
Respond to customer inquiries through phone, email, and chat
Provide accurate information about services and menu offerings
Support customers with order placement and order changes
Address customer concerns and issues in a timely and professional manner
Document customer interactions within a CRM system
Collaborate with team members to improve service processes
Inform customers about promotions and special offers
Maintain a positive and professional approach in all interactions
Qualification
Required
High school diploma or equivalent
Clear verbal and written communication skills
Customer-focused approach and interest in service-oriented work
Ability to work independently in a remote environment
Basic computer skills and familiarity with CRM systems
Problem-solving skills and ability to remain calm in high-pressure situations
Preferred
Previous customer service experience is considered a plus
Company
7Seventy Recruiting
7Seventy Recruiting connects employers with qualified candidates through transparent, data-driven recruitment solutions.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase