Ethos Veterinary Health · 1 day ago
Overnight Client Service Representative, VSB
Birmingham, AL
Full-time
Onsite
Entry, Mid Level
$16/hr - $16/hr
1+ years expEthos Veterinary Health is a leading network of specialty and emergency veterinary hospitals, dedicated to providing exceptional care for pets. They are seeking an Overnight Client Service Representative to deliver excellent client experiences, manage communications, and support the operational needs of the veterinary team.
Health CareMedicalVeterinary
Responsibilities
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments
Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments
Handles incoming and outgoing mail and e-mail
Monitors client waiting area to ensure cleanliness
Documents and maintains client information, service data and other pertinent information within business operations software
Escalates complex matters to senior staff
Reliable, self-starter. Has the ability to multi-task and prioritize
Regular attendance and timeliness are essential functions to fulfill the requirements of this position
Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy
Qualification
Required
1-2 years in a veterinary, medical, or clinical setting preferred
Fluent English skills (speaking & reading) are required for the role
Reliable, self-starter
Ability to multi-task and prioritize
Regular attendance and timeliness are essential functions to fulfill the requirements of this position
Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy
Preferred
Fluency in multiple languages a plus
Benefits
Uniform Allowance
Paid Time Off
Holiday Pay
Employee Referral Program
Employee Pet Discount
401k & Employer Matching
Medical/Dental/Vision
Disability Insurance
Life Insurance
HSA/FSA
And more!
Company
Ethos Veterinary Health
Ethos is a veterinary health company with hospitals that provide advanced veterinary medical services.
10001+ employees
H1B Sponsorship
Ethos Veterinary Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-16Acquired
Leadership Team
Patrick Welch
Executive Leadership Team Member
Recent News
Seattle TechFlash
2025-09-09
Company data provided by crunchbase