Applied Materials · 19 hours ago
Manager III, Customer Engineer - (M3)
Chandler,AZ
Full-time
Onsite
Mid, Senior Level
$88K/yr - $121K/yr
7+ years expApplied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. The Manager III, Customer Engineer will oversee a team, ensuring customer satisfaction and operational efficiency while managing financial and manpower requirements.
ElectronicsManufacturingSemiconductorSoftware
Responsibilities
Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service)
Identifies and pursues service agreement business in conjunction with marketing and sales
Manages start ups in terms of time and cost requirements
Manages local inventories and RMA procedure
Maintains DSO according to goal
Manages systems start up and warranty cost under reserve
Ensures customer satisfaction with Company service and system performance
Interviews, hires, and trains customer engineers as necessary to support regional business
Ensures employee satisfaction through:
Communication of business progress and all related action
Setting goals and controlling achievements
Establishing training and career development plans
Ensures the appropriate safety practices among customer engineers
Develop CE skills
Spots and develops managerial/other specialist talent
Ensures employee satisfaction through:
Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service
Reports in a timely and accurate manner as required
Achieves guaranteed up time and other parameters as sold to customers
Promotes quality improvement processes to:
Reduce cycle time
Drive continuous improvement of technical performance
Empower the work force
Qualification
Required
Bachelor's Degree
7 - 10 Years of Experience
Benefits
Comprehensive benefits package
Participation in a bonus and a stock award program
Company
Applied Materials
Applied Materials is a semiconductor and display equipment company that offers materials engineering solutions.
10001+ employees
H1B Sponsorship
Applied Materials has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (435)
2024 (465)
2023 (362)
2022 (429)
2021 (456)
2020 (354)
Funding
Current Stage
Public CompanyTotal Funding
$2.1BKey Investors
Stonnington GroupUS Department of Energy
2025-02-24Post Ipo Debt· $2B
2023-06-27Post Ipo Equity· $0.38M
2022-10-19Grant· $100M
Leadership Team
Omkaram Nalamasu
Senior Vice President and Chief Technology Officer
Tony Chiang, Ph.D
VP, CTO Applied AI
Recent News
2026-01-23
2026-01-23
2026-01-22
Company data provided by crunchbase