Pinnacle Home Improvements · 1 day ago
Office/Production Assistant
Knoxville, TN
Full-time
Onsite
Entry Level
2+ years expPinnacle Home Improvements is one of the largest home improvement companies in the southeast, currently looking to add to their administrative team in Knoxville, TN. The Office & Production Assistant will support the production team by ensuring timely execution of customer installations, coordinating materials delivery, and assisting with payroll preparations.
ArchitectureCivil EngineeringConstruction
Responsibilities
Creating customer files and sending out warranty documents
Place orders with suppliers and coordinate with subcontractors to ensure timely delivery of materials to jobsite
Create job in Lead Perfection: data entry and uploading documents into Lead Perfection by job and prospect #
Confirm financing and payments; handle AR and collections from customers or loan company
Contact clients to coordinate and follow-up on installation schedules
Coordinate customer install and schedule with Production Manager and assigned Field Supervisor
Effectively handle calls from customers to assist with their needs or concern
Acting back-up to front desk receptionist for incoming calls and routing
Accurately compile and enter sales commission data from multiple sources into payroll preparation spreadsheets and/or payroll systems
Other duties as assigned
Qualification
Required
Organized; must be able to multitask and prioritize
Highly detail-oriented
Proficient in Excel
Excellent verbal skills and written communication
Upbeat and positive attitude
Driven and intrinsically motivated
Able to work in a fast-paced environment
Strong work ethic and reliable
Excellent interpersonal, customer service, and sales skills
Preferred
Customer service: 2 years
CRM and DocuSign experience
Company
Pinnacle Home Improvements
Pinnacle Home Improvements offers home remodeling services including siding, roofing, windows, and gutters.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase