Arrive · 10 hours ago
Risk & Compliance Analyst
Atlanta, GA
Full-time
Onsite
Mid LevelArrive is a leading global mobility platform transforming urban mobility. As a Risk and Compliance Analyst, you will be responsible for fraud monitoring and compliance, focusing on detecting anomalies and investigating chargebacks to combat fraud in the payment processes.
Information Technology & Services
Responsibilities
Monitor & Detect Anomalies: You will monitor transaction queues and parking data to identify high-risk activity, such as velocity attacks, card testing on our mobile apps and web applications, and account takeovers
Optimize Fraud Rules: You will help build and refine rule sets in our fraud detection engine (e.g., blocking high-risk IP addresses, setting velocity limits on specific credit cards, or flagging mismatched license plate profiles) given the internal and third-party tools provided
Investigate Chargebacks & Disputes: You will play a key role in the end-to-end dispute process, differentiating between fraud and 'friendly fraud' (e.g., customers disputing valid parking citations or forgetting they parked) and investigating the reasons why chargebacks have been occurring. You may also gather evidence (parking session logs, license plate recognition data, geolocation) to represent the business in the dispute process
Analyze Trends: You will dive deep into data to spot emerging trends specific to the parking industry, such as EVC fraud, QR code scams, reservations reseller fraud and other growing issues
Cross-Functional Collaboration: You will work closely with the Product and Engineering teams to close security gaps in our mobile app and web portals, ensuring that fraud prevention doesn't add friction for legitimate parkers
Reporting: You will generate weekly/monthly reports on fraud loss rates, chargeback win rates, and false positive ratios to present to the leadership team
Create, implement, maintain and update the risk-related policies and procedures to be followed by the company
Review and ensure compliance is properly accounted for in the policies of other departments
Evaluate current risk management strategies and make recommendations for change as the Card Scheme, Governmental, Banking and other relevant regulations change
Work closely with management to ensure content is aligned with government regulations, revenue, customer, culture, and business objectives
Qualification
Required
Experience of compliance, merchant and/or payment experience
Experience of EMV payments
Demonstrated analytical skills with experience supporting business case preparation and financial tracking
Advanced knowledge of Card Scheme, Governmental, Banking and other relevant regulations rules and regulations
Ability to design, review current design, document and update documented policies in a dynamic fast paced environment
Strong understanding of the chargeback dispute process and chargeback flows
Exceptional interpersonal skills and interactions with a wide range of levels across the business
Company
Arrive
Arrive brings together some of the most trusted names in urban mobility, EasyPark, ParkMobile, RingGo, Parkimeter, Flowbird, YourParkingSpace, Parkopedia, and Yellowbrick, into one global force for smarter, more seamless travel.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase