The Experience Design Studio · 3 hours ago
Technical Project Manager - Contract
United States
Full-time, Contract
Remote
Senior Level
7+ years expThe Experience Design Studio is a unique design and technology agency that creates digital experiences for bold brands. They are seeking a seasoned Technical Project Manager to support a high-complexity engagement with a leading biotech company, focusing on deeply technical, cross-functional program management for CRM and analytics solutions.
AdvertisingMarketingSEOWeb Development
Responsibilities
Act as the central hub between client stakeholders, technical vendors, and internal cross-functional teams
Lead end-to-end delivery of development-heavy initiatives (e.g., Salesforce integrations, predictive dashboards, data-driven campaign systems)
Own weekly planning, resourcing, and communication cycles: status updates, timelines, risks, and scope
Organize and facilitate working sessions, backlog grooming, retrospectives, and multi-agency alignment meetings
Translate ambiguous requirements into executable plans
Track and manage detailed budgets against scope ($1M+ quarterly SOWs)
Proactively flag out-of-scope asks, manage change requests, and protect project viability
Drive accountability across external dev teams and internal SMEs
Serve as an advocate for structure in an emerging environment (no formal PMO in place)
Qualification
Required
7+ years of project/program management experience in digital, tech-forward environments
Strong experience managing CRM/data-driven development projects (Salesforce Marketing Cloud or similar)
Highly organized and assertive—can manage up, across, and down with grace under pressure
Familiarity with JIRA, Confluence, Agile, and Waterfall methodologies
Excellent communicator who can distill technical complexity into clear, business-impacting language
Relentless and professional follow-ups to manage on-time delivery
Understanding of data security
Proven ability to work effectively with difficult stakeholders and in high-meeting-load environments (20+ hrs./week)
US-based; able to work core East Coast hours (9–5 ET)
Preferred
Experience in healthcare, life sciences, or pharma is strongly preferred
Experience managing multi-vendor teams
Understanding of data privacy and compliance requirements (HIPAA, GDPR)
Experience in multi-channel activation strategy or MarTech orchestration
Familiarity with AI-driven segmentation and campaign automation
Company
The Experience Design Studio
XDS is a customer experience agency that offers marketing and analytics services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase