Colorado PERA · 13 hours ago
Retirement Payroll Specialist
Denver, CO
Full-time
Hybrid
Mid Level
$27/hr - $34/hr
3+ years expColorado PERA is responsible for managing retirement benefits for its members, and they are seeking a Retirement Payroll Specialist to prepare and balance the monthly payroll for approximately 140,000 recipients. The role involves processing retirement account updates, conducting benefit calculations, and ensuring compliance with applicable laws and policies while providing excellent customer service.
Asset ManagementFinancial ServicesRetirement
Responsibilities
Ensure timely and accurate processing of PERA’s monthly benefit recipient payroll in accordance with federal or state statutes and/or PERA rules
Leverage strong analytical reasoning and mathematical skills to effectively identify data inconsistencies and quickly resolve issues to meet tight deadlines
Develop a thorough understanding of the DB benefit program and provide efficient, reliable customer service to both internal and external stakeholders
Conduct a range of intermediate to advanced defined benefit calculations and process modifications to benefit payments
Research and process benefit recipient account updates including deductions, contact information, life events, and beneficiary designations
Monitor benefit eligibility for survivor benefits and domestic relations orders (DRO) to ensure compliance with statutory requirements
Demonstrate a sense of urgency and commitment to meet assigned deadlines, ensuring timely completion of tasks and contributing to the overall efficiency of team operations
Coordinate with divisional teams or other departments across the organization - such as Member Services, Accounting, Customer Service, Insurance and Records and Information - ensuring a successful end-to-end process for cross-functional and overlapping transactions
Investigate and resolve payroll-related issues, including returned benefit checks, returned direct deposits, and uncashed benefit payments
Collaborate with team members and other stakeholders to identify opportunities for reducing future errors and improving transactional efficiency through active participation in continuous process improvement
Participate in the yearly verification of 1099-R files
Communicate benefit program and payment information with members, retirees, and family members through in-office meetings, telephone calls, written correspondence, and email
Manage multiple interruptions while achieving a consistent level of accuracy in completed tasks
Contribute to the development and maintenance of benefit payroll-related systems and databases
Participate in training and educational opportunities for ongoing professional development
Maintains regular and prompt attendance in the workplace to ensure consistent support for team objectives
Carries out other duties and special projects as assigned
Qualification
Required
Bachelors in mathematics, accounting, or another related field is preferred or three (3) or more years of relevant experience, preferably supporting retirement benefits and/or payroll, or an equivalent combination of education and experience
Highly detail oriented with a strong aptitude for analytical reasoning and mathematical skills
Strong verbal and written communication skills with knowledge of correct English usage, spelling, grammar and punctuation
Ability to deal with sensitive and/or confidential information or situations in a professional manner
Ability to provide excellent customer service to both internal and external stakeholders
Capable of working successfully both independently and within a team-focused environment
Knowledge of Microsoft Office Suite and related business software
Ability to prioritize, organize and work with minimal supervision
Benefits
Opportunity to work from home up to two days per week.
Company
Colorado PERA
Provides retirement and other benefits to the employees of more than 500 government agencies and public entities in the state of Colorado.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Amy Copeland McGarrity, CFA
Chief Investment Officer
Jeremy Hill
Chief Administrative Officer
Recent News
Pensions & Investments
2024-04-27
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