Consultant III International Relocation - US Based Remote jobs in United States
cer-icon
Apply on Employer Site
company-logo

Anywhere Real Estate Inc. · 13 hours ago

Consultant III International Relocation - US Based Remote

Anywhere Real Estate Inc. is a provider of international relocation services for global clients. The Consultant serves as the navigator and owner of the assignment process for international assignees, ensuring high-quality client-driven services and managing various aspects of the relocation process.

Commercial Real EstateInsuranceProperty ManagementReal EstateReal Estate Brokerage
check
Growth Opportunities

Responsibilities

Provide single point of co-ordination for all phases of International relocation activities, administering and policing client policy on behalf of client as outlined in their specific policies
Provide impeccable customer service to assignee and their family
Coordinate the delivery of services and manage vendors as dictated by client policy
Counsel employees to the best utilization of program benefits
Demonstrate sound knowledge of products and services
Dealing with Client’s employees on a day to day basis in accordance with their policy
Deliver the International Relocation products and services to the employee
Strive to maintain Cartus’ position as the Market Leader by continuing to deliver exceptional customer services
Participate in special projects as needed, including client presentations and client/supplier training
Identify growth opportunities and refer it to the Account Management Team
Be responsible for the co-ordination of Cartus Services, i.e., language, and cross-cultural training
To counsel the employee on their payroll benefits and partner closely with client Payroll teams to ensure seamless service delivery
Interpret customer needs while balancing client policy; proactively maintain communication with assignee and client throughout assignment life cycle
Demonstrate knowledge of policy and programs in all interactions with client
Recommend enhancements to client policy, dependant on the client you are working with
Evaluate client policy and recommend revisions and customization as appropriate
Provide consultative expertise regarding industry best practices and program administration
Research information to assist clients in the development of new and existing international policies and compensation programs
Develop and maintain all pertinent records and ad hoc reports for management review and decision making
Maintain and Manage relationships with Cartus’ internal departments and external suppliers/partners in regards to reaching the clients expectations
Proactively seek opportunities to resolve unique customer concerns and needs; identify opportunities for enhancement to current client processes
Ensure 100% accuracy and data integrity in all Cartus systems
Maintain compliance with Cartus’ core values, practices, and standards
Assist with the development and training of Train new internal personnel

Qualification

International relocation expertiseCustomer service skillsAnalytical skillsBilingualCultural sensitivityPC/Systems literatePlanning & organizationJudgementProblem resolution skillsTeam playerInterpersonal skillsDetail oriented

Required

Related business experience in the customer service or relocation field required
Business experience in a highly pressurized customer service environment
Demonstrated analytical and process skills are a minimum requirement
High level of accuracy and process orientation required
PC/Systems literate
Clear and concise, excellent use of verbal and written communication skills
Planning & Organisation Skills
Detail oriented- ability to multitask
Interpersonal/Influencing Skills
Strategic thinker -strong judgement and decision making skills
Cultural sensitivity
Able to work on your own initiative and in a team environment
Strong analytical and problem resolution skills

Preferred

Bilingual and/or expatriate experience desirable
Computer Literacy MS Office, Excel to an intermediate level

Company

Anywhere Real Estate Inc.

twittertwittertwitter
company-logo
Anywhere Real Estate Inc. (NYSE: HOUS) is moving the real estate industry to what's next.

Funding

Current Stage
Public Company
Total Funding
$1.5B
2025-06-18Post Ipo Debt· $500M
2025-01-01Acquired
2022-01-05Post Ipo Debt· $1B

Leadership Team

leader-logo
Liz Gehringer
President & CEO Franchise Brands
linkedin
leader-logo
Sherry Chris
Chief Executive Officer, Anywhere Expansion Brands Portfolio including BHGRE, ERA
linkedin
Company data provided by crunchbase