EHR Support Analyst - ON-SITE jobs in United States
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Recanto das Massas · 1 day ago

EHR Support Analyst - ON-SITE

The HealthCare Connection is Ohio’s first Federally Qualified Health Center (FQHC), dedicated to providing quality healthcare services. The EHR Support Analyst serves as a training and support resource for the Epic Electronic Health Record, developing training materials and providing user support to ensure effective system use across the organization.

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Responsibilities

Develop and maintain role-based Epic training curriculum and materials for clinical and front-office staff
Create and update tip sheets, quick-reference guides, job aids, and workflow documentation
Deliver onboarding and ongoing training for new and existing staff
Provide refresher and optimization training to improve user efficiency and adoption
Provide in-person, real-time support during go-lives, upgrades, and workflow changes
Respond to user questions and troubleshoot basic system and workflow issues; escalate complex issues as appropriate
Translate Epic functionality and workflows into clear, practical guidance for end users
Promote standardized workflows and best practices through training and documentation
Assist with maintenance of approved Smart-Tools and training-related system content in accordance with organizational governance
Assist with routine user access and maintenance tasks for assigned systems
Additional duties as assigned

Qualification

Epic EHR supportHealth information systemsTraining curriculum developmentUser supportTroubleshootingDocumentationCommunication skills

Required

Highschool Diploma or equivalent
Minimum of two years' experience supporting an electronic health record or health information system in a clinical or ambulatory setting, Epic preferred

Preferred

Associate's degree
OCHIN ESA Training certificate or willing to obtain within 6 months of hire

Benefits

Health Insurance and Rewards Program
Dental, and Vision Insurance
Free Life & Short-Term Disability Insurance
403(b) Retirement Plan with employer match
Comprehensive Paid Time Off (PTO)
10 Paid Holidays

Company

Recanto das Massas

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Somos um restaurante de massas em Vila Real onde tu és o chef! Desde 2017, damos-te a liberdade de criar e personalizar o teu prato, escolhendo os ingredientes que mais gostas.

Funding

Current Stage
Early Stage
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