Acosta · 19 hours ago
Customer Business Mgr 4
Nashville, TN, United States
Full-time
Onsite
Senior Level, Lead/Staff
$80K/yr - $90K/yr
10+ years expAcosta Group is a collective of trusted retail, marketing, and foodservice agencies that helps leading brands grow by connecting them with shoppers. The Customer Business Manager is responsible for developing and maintaining relationships with clients and customers, executing strategic plans, and driving client growth through effective brand promotion strategies.
MarketingSales
Responsibilities
Owns the development and maintenance of strong relationships with both Clients and Customers within a given geographic region, including a complete understanding of their goals and objectives
Present targeted strategic client plans to build effective and efficient brand promotion strategies and strengthen brand activation based on customer knowledge
Accountable for the execution of strategic plans for all Clients’ brands to Retailers within the defined geography. Key areas include sales, share, distribution, promotion, pricing, merchandising and financial management
Responsible for ongoing Client Team communication, engaging in proactive, ongoing communications to provide status, opportunities, manage expectations, and needs associated with achievement of Client’s Business plan
Owns the communication and transfer of knowledge about Customer changes and insights to drive understanding across relevant CROSSMARK positions, understanding the importance of being the 'customer experts.'
Consistently and exclusively use CROSSVIEW as the business planning, communication and execution framework to drive consistency and efficiency internally, as well as visibility and intelligence to the client and across positions internally
Assist Business Account Manager(s) and others in the development of targeted strategic Client plans to build effective and efficient brand promotion strategies and strengthen brand activation based on customer knowledge
Sells additional services to Clients through analysis understanding of Client’s strategy, performance insights, coupled with Customers’ performance by brand and/or category
Provides feedback and assists in preparation for CROSSVIEW Business Reviews and where appropriate, participates in the presentation
Qualification
Required
Bachelor's degree preferred or a minimum of 10 years ‘experience in the CPG industry preferred
10+ years of sales experience
PC knowledge and skills in word, excel, email and PowerPoint
Communication skills, including listening, presentations, written and verbal skills
Insights-based, consultative selling and negotiation skills
Intermediate Microsoft Office skills including Excel with pivot tables, Word, Outlook, PowerPoint
Retailer knowledge and respect with/ by the retailer
Understanding of our client's strategy
Clear understanding of client expectations
Understanding/ communicate insights
Persuasive selling
Professionalism
On budget execution of sales plan
New Item acceptances in accordance with client standards
Existing client growth (targeted revenue $/sales volume)
Customer service (NPS)
Intermediate category management knowledge, including but not limited to the '4 Ps'
Business acumen and intelligence, including market and industry trends
Good organizational and time management skills
Customer service orientation
Ongoing professionalism and ability to handle pressure
A valid driver's license
Ability to travel within the US for customer, client or company meetings on an as needed basis
Ability to bring sample products to the account calls
English is the primary language skill; however, bilingual skills may be required based on business necessity
Company
Acosta
Acosta brings simplicity to retail sales.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Berkshire Partners
2014-07-28Acquired
2003-01-27Series Unknown
Leadership Team
Darian Pickett
Chief Executive Officer
Linda Hodnett
Retired VP of Sales
Recent News
Company data provided by crunchbase