Conner Strong & Buckelew · 8 hours ago
Claim Coordinator
Conner Strong & Buckelew is a company focused on claim advocacy and consulting, seeking a Claim Coordinator to support their claim consulting team. This role involves providing exceptional customer service, managing claims, and ensuring accurate data entry and reporting.
Employee BenefitsInsurance
Responsibilities
Interacts with carriers and internal/ external customers to ensure delivery of exceptional customer service
Claim Reporting: Receives and reports new claims to insurance carriers, third party claims administrators and wholesalers
Follows up on reported claims for claim number and adjuster’s contact information
Enters all relevant information into the Claim Loss Database
Keeps abreast of developments with claims & communicates with adjusters as necessary
Alerts Associates/Consultants of major developments or issues
Monitor progression of first party claims (client related auto and property) to conclusion
Elevates claim to an Associate or a Consultant if complex or problematic
Assist in preparing necessary reports, dashboards and claims data within Origami
Assists Claims Team in the assigned coordinating activity of scheduling meetings and managing correspondence
Upon client renewal, sends appropriate communications to clients, such as Claim Reporting Procedures, Claim Reporting Forms, etc
Works in Microsoft Office Suite and various agency systems, including but not limited to:
Sagitta
WorkSmart/ImageRight; and
Origami
Accesses individual insurance carrier and TPA claim systems for gathering claim and loss information
Maintains Client files that conform to company standards
Maintains workflows, tasks and incoming mail in Agency Management System
Ensures accuracy of client data in the agency management system
Adheres to company policies, procedures and guidelines
Other duties as assigned
Qualification
Required
College degree preferred
Detail-oriented and exceptional organizational skills
Excellent interpersonal, analytical, written and verbal communication and problem solving skills
Self-starter, flexible, able to multi-task and handle responsibilities with minimal supervision
Must have the ability to be flexible and work outside of the normal work day
Proficiency required in Microsoft products; Word, Excel and PowerPoint required
Authorized to work in the United States on a full-time basis without Company sponsorship
Benefits
Participation in family medical and dental insurance programs
401K plan
PTO
Company
Conner Strong & Buckelew
Conner Strong & Buckelew is an insurance brokerage, employee benefits and risk management consulting firm.
Funding
Current Stage
Late StageRecent News
Conner Strong & Buckelew
2025-11-03
2025-09-13
The Philadelphia Inquirer
2025-07-25
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