Restaurant Manager jobs in United States
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Castle Group · 15 hours ago

Restaurant Manager

Castle Group is a property management company that provides guidance and oversight for clients' food and beverage outlets. The Restaurant Manager will impact guest experiences by ensuring high standards of service and operational excellence, overseeing staff training, and managing inventory and costs.

Real Estate

Responsibilities

Consistent maintenance of/and refinement of Steps of Royal Service standards
Interview, Hire, Train, Coach, and hold associates accountable to job performance
Maintain appropriate staffing levels for sales expectations and seasonal changes
Assure staff have the tools and supplies to do their job
Place and/or review weekly orders for products necessary to be successful
Maintain food, beverage and labor cost consist with budget and sales expectations
Participate in EOM inventories and reconciliation
Assures outlet pars of all china, glass, and silver are at identified levels daily
Attends daily and weekly food and beverage meetings
Participates in planning, organizing, and controlling cost for events on property
Assures Cleanliness of all F&B areas. (restaurant as well as banquet facilities where applicable)
Resolve guest complaints, ensuring guest satisfaction
Monitor and maintain cleanliness, sanitation and organization of all F&B components
Maintain complete knowledge of menu items and bar recipes, and train associates to execute
Maintain complete knowledge of local, state and federal food safety standards
Ensure that assigned staff has reported to work; document any late or absent employees
Coordinate breaks for assigned staff
Assign work and side duties to staff in accordance with departmental procedures
Communicate additions or changes to the assignments as they arise throughout the shift
Conduct pre-shift meeting with staff and review all information pertinent to the day's business. Inspect grooming and attire of staff; rectify any deficiencies
Complete all paperwork and closing duties in accordance with departmental standards

Qualification

Restaurant ManagementProfit & Loss ManagementServe Safe CertificationBasic Math SkillsEmailPOSExcelWordGuest Complaint ResolutionStaff TrainingCommunication Skills

Required

Three to Five years of Restaurant General Management experience; or comparable
Exceptional understanding of all Profit & Loss line items, as it relates to restaurant operations
Fluent in English as a primary language
Exceptional understanding of basic math skills, such as but not limited to; addition, subtraction, division and multiplication
Individual must be capable of quickly assessing issues, and providing immediate and long term solutions
Exceptional understanding of Email, POS, Calculator, Excel and Word
While performing the duties of this job, the employee is frequently required to stand, walk, talk, and hear
Employee must be able to occasionally lift up to 25 lbs

Preferred

Serve Safe certification preferred

Company

Castle Group

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Castle Group is a real estate firm providing property selling, buying and investment services.

Funding

Current Stage
Late Stage

Leadership Team

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Craig Vaughan
President
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Robert Donnelly
Founding Partner
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Company data provided by crunchbase