Washington Metropolitan Area Transit Authority (WMATA) · 2 hours ago
Manager Application Systems
Washington, DC
Full-time
Onsite
Mid, Senior Level
5+ years expThe Washington Metropolitan Area Transit Authority is seeking a mission-driven Manager of Application Systems to support the Metro Transit Police Department by leading the development and management of critical public safety technologies. This role requires a deep understanding of police operations and public safety applications, ensuring effective system analysis and programming for the Authority.
Association
Responsibilities
Directs the development and maintenance of applications systems and programs provided to user offices by Digital Modernization
Analyzes and evaluates the requirements and feasibility of new systems or major system modifications upon approval by the Director, Information Systems and Technology
Estimates scheduling, delivery, and other resources to establish work plans
Schedules, sets, and adjusts priorities, and determines tasks, in consultation with subordinate supervisors and assigned staff; and provides initial technical guidance and instruction as required, particularly on major new systems development projects
Manages the design, installation, customization, maintenance and troubleshooting of the Authority's databases, and coordinates with other Authority offices and with vendors to effectively accomplish assignments
Reviews new data resource requirements to determine if existing data is available and establishes procedures for accessing and utilizing such data; ensures that new data files are structured in accordance with database management systems
Directs and manages a comprehensive capacity monitoring, improvement, and projection program to assess current database utilization levels, actual vs planned, use of installed capacity and identification of bottlenecks and problems
Prepares periodic and special reports as required
Directs, develops, and implements comprehensive database solutions within available resources and/or justifies and leads the procurement and/or implementation of solutions requiring additional resources
Reviews application systems projects and problems through daily reports and discussions with supervisors and users
Initiates actions such as requests to modify systems or data base software, change priority status, and/or assigns additional resources to resolve problems and to expedite progress
Coordinates applications systems development and maintenance activities with other Digital Modernization branches and with user offices
Collaborates with other Digital Modernization management in planning for and evaluating systems development needs and plans, including the hardware and software required
Organizes work of the unit and establishes assignments
Recommends selection of staff, determines training needs, develops training programs, and evaluates work performance
Counsels and reprimands employees when required, maintains appropriate informal records to track performance, and recommends disciplinary action, including termination when warranted
Establishes and ensures maintenance of appropriate project management and system development and maintenance tools and techniques
Attends meetings and provides technical advice; confers frequently with user personnel on system plans and problems; makes presentations on proposed systems projects to top management officials
Develops and implements plans and procedures to ensure the most effective development and maintenance of systems, with an emphasis on selecting and/or applying the proper tools to minimize application backlogs and maximize use of resources
Prepares periodic and special reports regarding progress and problems, accomplishments, and issues which must be addressed
Responsible and accountable for developing and submitting a realistic and reasonable project budget and for issuing appropriate progress reports as required to record the project's advancements or delays
This report shall include a register of completed tasks, all payments issued and any problems causing delays, redirection of focus or that impacts project delivery timeline or strategy
A progress report will be provided to the Office of Management & Budget as well as the program's front office (Senior Leadership Team member)
Responsible for cost allocation to appropriate projects and for the timely and accurate review and approval of applicable invoices
Develops written standard operating procedures, policies to ensure consistent application of processes, including procedures for converging multiple systems and devices
Develops comprehensive written business cases, use cases, and recommendations to management for optimizing network resources and avoiding conflicts in network processes
Includes presenting information on long-term technology, and architectural roadmaps for improving and maintaining a highly integrated and efficient infrastructure
Maintains and shares with team members functional knowledge of the latest infrastructure integration trends, concepts, practices, and procedures to advance technology infrastructure
Leads technical teams and facilitates interaction among team members and vendors to achieve business and technology goals
Promotes a community of practice in excellence to improve customer and employee experiences
Ensures diversity, inclusion, equity, and accessibility for all individuals
Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions
Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles
Qualification
Required
Bachelor's degree from an accredited college or university in Computer Science, Mathematics, or Business Administration, or related field of study
In lieu of degree, a high school diploma or GED and an additional four (4) additional years of progressively responsible experience performing and supervising systems analysis, design and programming work in a mainframe environment including extensive supervisory experience in data processing (e.g., data processing principles, theories and concepts, systems analysis and programming, both batch and on-line in a data base environment, and extensive experience in performing and supervising a multi-project applications systems design and programming activity), and command level languages
Five (5) years of progressively responsible experience performing and supervising systems analysis, design and programming work in a mainframe environment including extensive supervisory experience in data processing (e.g., data processing principles, theories and concepts, systems analysis and programming, both batch and on-line in a data base environment, and extensive experience in performing and supervising a multi-project applications systems design and programming activity), and command level languages
Must include extensive development experience using HTML, CSS, PHP, NET, or JavaScript
Enterprise Resource Planning systems certification
Learning Management Systems certification
Customer Relationship Management Systems certification
Company
Washington Metropolitan Area Transit Authority (WMATA)
Ready to take on a new career in transit? Metro is the “Employer of Choice” in the region for people that are passionate about mobility, business development, regional connectivity and tourism.
10001+ employees
H1B Sponsorship
Washington Metropolitan Area Transit Authority (WMATA) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Randy Clarke
General Manager and CEO
Terrence G.
Vice President and Chief Technology Officer
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