Kentro · 5 hours ago
Junior Process Analyst
Kentro is a company focused on innovation and collaboration, seeking a Junior Process Analyst to enhance business processes within the organization. The role involves identifying opportunities for process improvement, gathering data, and collaborating with stakeholders to develop effective strategies for operational efficiency.
Information Technology & Services
Responsibilities
Gathers and processes data to identify process performance areas
Revises and drafts processes, procedures, and documentation aligned with ITC's Quality Management System and tailored for customer operational environments
Audits program SharePoint repositories for compliance and completeness, working with PMs and Task Leads to populate missing artifacts and improve the quality of deliverables when possible
Collects and documents business requirements for project and process improvement/automation efforts
Creates workflow and process designs to boost organizational effectiveness
Creates and presents process reports for stakeholder approval
Monitors the efficacy of updated workflows
Helps drive process improvement across contracts, calls, and task orders by bringing high-quality examples to a broader audience to increase the quality of all contract deliverables
Creates and maintains the annual Contractor Performance Assessment Report (CPAR)/Performance Assessment Report (PAR) Self-Assessment TEAMS Planner and Calendar. Collaborates with PMs and Task Leads to help create compelling annual performance evidence
Maintains the CPAR Repository by running reports and uploading completed evaluations quarterly
Meets with corporate stakeholders to discuss business priorities and improvement opportunities
Stays up to date with the latest business practices and technologies
Qualification
Required
Bachelor's degree in business, information technology management, or similar
0-2 years' experience as a process analyst
Excellent written and verbal communication skills
Analytical and problem-solving skills
Good interpersonal and interviewing skills
Preferred
Knowledge of the Microsoft Professional Suite (Outlook, Word, Excel, PowerPoint)
Knowledge of SharePoint
Benefits
Paid time off
Healthcare benefits
Supplemental benefits
401k including an employer match
Discount perks
Rewards
Education reimbursement for certifications, degrees, or professional development
Company
Kentro
IT Concepts has transformed into Kentro - your center for innovation, excellence, and growth.
Funding
Current Stage
Late StageCompany data provided by crunchbase