Make-A-Wish Metro New York and Western New York · 13 hours ago
Mission Delivery Intern
New York, NY
Internship
Onsite
InternMake-A-Wish Metro New York and Western New York is seeking a Mission Delivery Intern to support the Wish Granting and Mission Support teams. The intern will coordinate wish granting processes and engage with volunteers and families to ensure compliance and effective communication throughout the wish journey.
Non-profit Organization Management
Responsibilities
Make phone calls or communicate by e-mail to share updates with, or gather information from, wish families, volunteers and/or medical partners
Document all interactions in Salesforce database and relevant excel sheets
Accurately update digital records on children and volunteers to ensure compliance with National Standards and Chapter guidelines
Research options for delivering wishes in the most cost-effective and quality manner
Support with mailings and drafting of letters
Provide volunteer engagement & recognition through surveys, newsletter and other recognition
Work on special projects as needed
Administrative tasks such as data entry
Must be comfortable and confident communicating over the phone
Attend and/or assist with special events and community events
Qualification
Required
Strong verbal and written communication skills
Manage multiple tasks effectively and achieve objectives
Solid team player who provides stellar customer service in a professional and pleasant manner
Ability to appropriately handle confidential staff, donor and volunteer information
Familiarity with Microsoft Office tools including MS Teams
Reliable and professional while completing tasks remotely
Must be at least 18 years of age
Must be able to sit and/or stand for long periods of time and work on a computer for extended periods
Preferred
Oral and written bilingual (English/Spanish) skills a plus
Ideal for applicants pursuing a degree in Human Resources, Public Administration, Non-Profits or other related fields
Benefits
Eligible for school credit
Company
Make-A-Wish Metro New York and Western New York
Make-A-Wish Metro New York and Western New York creates life-changing wishes for children with critical illnesses.
Founded in 1980
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Phil Lussier
CEO
Whitney Reichenbacker
Chief Financial Officer
Recent News
2025-08-07
Company data provided by crunchbase