Raise · 1 day ago
Senior Nexthink Engineer
Raise is collaborating with ExxonMobil to address the growing energy needs through innovative digital solutions. The Senior Nexthink Engineer will manage Nexthink configurations and develop automations to enhance device performance and user satisfaction, ultimately improving the digital experience for employees.
Bookkeeping and PayrollEmploymentRecruitingStaffing Agency
Responsibilities
Promote Nexthink capabilities, best practices, and adoption across IT teams
Manage platform configuration, governance, and onboarding of new Nexthink features
Support enterprise initiatives through reliable setup, maintenance, and technical enablement
Design and deliver Nexthink-based use cases to improve observability, compliance, automation, and digital experience outcomes
Collaborate with IT and business units to operationalize insights and workflows
Continuously analyze Nexthink data to detect issues or opportunities
Trigger remediations, escalate to relevant teams, and support resolution activities
Build and maintain Remote Actions, campaigns, and automated workflows (Nexthink Flow)
Drive user guidance, self-service, and automated problem resolution
Develop dashboards and reports for leadership and operational teams
Track KPIs such as DEX Score, device performance, compliance, and frustrated user trends
Identify emerging needs and evolve the platform to enhance employee experience
Qualification
Required
Advanced Remote Action development (PowerShell, script signing, automation chaining)
Nexthink Flow workflow design and system integrations
NQL query development and dashboard creation
Deep understanding of Nexthink Data Model and DEX Score drivers
Experience with Nexthink campaigns, user engagement, and remediation logic
Advanced PowerShell scripting for diagnostics, automation, and custom RAs
Understanding of REST APIs, authentication models, and integration patterns
Endpoint performance troubleshooting (Windows OS)
Basic networking, device health, and application performance fundamentals
Ability to correlate signals and identify root causes using telemetry data
Strong data analysis skills
Ability to translate telemetry into insights and actionable recommendations
Basic cloud concepts (Azure preferred)
Familiarity with modern device management ecosystems (Intune/M365 is a plus)
Strong communication and documentation skills
Ability to collaborate effectively across teams
Willingness to learn and adapt to evolving platforms, AI capabilities, and observability practices
Company
Raise
Raise is a staffing agency that provides direct sourcing, permanent placement, and payroll services.
Funding
Current Stage
Growth StageRecent News
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