IT Support Technician jobs in United States
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Valgroup · 14 hours ago

IT Support Technician

Valgroup is one of the largest plastics producers and recyclers in the world, dedicated to improving quality of life with innovative and sustainable packaging solutions. They are seeking an IT Support Technician to handle hardware and software troubleshooting, respond to IT support requests, and assist with new hire IT orientations.

Industrial EngineeringManufacturingPackaging Services
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H1B Sponsor Likelynote

Responsibilities

Schedule is 7:00 am - 3:30 pm Mon - Fri
Hardware and software troubleshooting
Hardware repair
Respond to IT Support requests
New hire IT orientations
Assist other projects and work as needed

Qualification

Hardware troubleshootingSoftware troubleshootingWindows server knowledgeNetworking fundamentalsMicrosoft 365Active DirectoryCustomer service skillsCable managementTraining presentation skillsFlexibility

Required

Six months experience in similar role
Software and peripheral troubleshooting
Able to repair workstation hardware
Fundamentals of networking (Layers 1-3)
Windows server knowledge
Cable management
Ability to communicate and present training materials effectively in group settings
Flexibility to switching tasks and prioritizing changing demands
Ability to lift up to 50 lbs
Ability to work in office and plant floor environment

Preferred

The preferred candidate will be organized, with strong customer service skills, and have experience with Microsoft 365 and Active Directory

Benefits

Generous Paid Time Off
Medical, Dental, and Vision coverage
401K Retirement with 100% match
FREE Life, Disability, and Critical Illness Insurance
Training and Advancement opportunities
Great Company Values including Dedication to Our People

Company

Valgroup

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ValGroup develops, manufactures and supplies flexible, laminated and rigid packaging products and cartons.

H1B Sponsorship

Valgroup has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)

Funding

Current Stage
Late Stage
Company data provided by crunchbase