Level Up Automation · 20 hours ago
Team Operations Lead
Northborough, MA
Full-time
Onsite
New Grad, Entry Level
$18/hr - $24/hrLevel Up Automation is a rapidly growing automation and technology integration franchise serving both residential and commercial clients. The Team Operations Lead manages system ordering, oversees the company phone line, and supports day-to-day administrative needs, playing a key role in keeping operations running smoothly.
ElectronicsHome ImprovementManufacturingSecurity
Responsibilities
Place and track product orders for various franchise units
Coordinate with vendors and suppliers to ensure accurate and timely delivery
Maintain organized records of orders, invoices, and confirmations
Communicate order status with internal team members as needed
Oversee and manage the company’s 1-800 phone number
Answer, route, and prioritize incoming calls professionally
Ensure messages are documented and directed to the appropriate team members
Maintain a positive, organized first point of contact for clients and partners
Support daily administrative operations and internal workflows
Maintain organized digital and physical filing systems
Assist with scheduling, calendar coordination, and internal communication
Help improve and document administrative processes as the company grows
Provide general support to leadership and project teams as needed
Qualification
Required
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Passion for creative problem-solving and workflow development
Comfortable handling phone communication in a professional manner
Ability to manage multiple tasks and prioritize effectively
Proficiency with basic office software (email, spreadsheets, documents)
Valid US driver's license
Clean criminal background check (must be able to pass CORI background check)
Preferred
Experience with ordering, vendor coordination, or operations support is a plus
Benefits
Paid Time Off (PTO)
Employee Discount
Professional Development Courses
Company
Level Up Automation
Level Up Automation is a manufacturer of audio, video, security, lighting, shades, and home automation products
Founded in 2016
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jennifer Mallett
Chief Executive Officer
MeSha Prejean
CEO
Company data provided by crunchbase