Sira Consulting, an Inc 5000 company · 18 hours ago
Network Service Delivery
United States
Contract
Remote
Senior LevelSira Consulting, an Inc 5000 company, is seeking a Network and Security Service Delivery Manager to oversee the delivery of network and security services. This role involves managing customer expectations, ensuring service level agreements are met, and driving service improvements through effective communication and leadership.
ContentMobile AppsTrainingWeb Design
Hiring Manager
Aparajita Singh
Responsibilities
Ensure the seamless delivery of network and security services according to agreed-upon SLAs
Manage and optimize the performance of security infrastructure (e.g., Lan/WAN, Wireless Services, Perimeter Security Services, intrusion detection systems)
Oversee the implementation and maintenance of security policies and procedures
Coordinate with internal teams (e.g., infrastructure, operations, security) and external vendors to ensure smooth service delivery
Track key performance indicators (KPIs) and metrics related to service delivery
Provide guidance and support to team members
Foster a collaborative and high-performing team environment
Identify training needs and facilitate professional development opportunities
Act as a point of contact for security incidents and service disruptions
Coordinate incident response activities, ensuring timely resolution and communication
Conduct root cause analysis (RCA) to prevent future incidents
Qualification
Required
Strong understanding of network and security principles and technologies (Lan/WAN, Wireless, Firewalls, Load Balancers, intrusion detection/prevention, VPNs, etc.)
Proficiency in project management methodologies (e.g., Agile, Waterfall)
Excellent communication, interpersonal, and presentation skills
Strong problem-solving and analytical abilities
Ability to work independently and as part of a team
Experience managing teams and fostering a positive work environment
Preferred
Relevant certifications- CCNA Security Cisco Certified Internetwork Expert Security (CCIE Security) Cisco Certified Network Associate Security (CCNA Security) are a plus
Company
Sira Consulting, an Inc 5000 company
SiRA Consulting is a Certified MBE consulting company that was founded in 2012.
Founded in 2012
201-500 employees
H1B Sponsorship
Sira Consulting, an Inc 5000 company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (50)
2023 (42)
2022 (63)
2021 (86)
2020 (70)
Funding
Current Stage
Growth StageCompany data provided by crunchbase