Ciena · 10 hours ago
Managed Services Product Line Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expCiena is a global leader in high-speed connectivity, committed to a people-first approach. The Managed Services Product Line Manager will manage day-to-day inquiries for the managed services portfolio, support RFP activities, and drive offer innovation while collaborating with various teams to enhance product capabilities.
CollaborationDeliverySoftwareTelecommunications
Responsibilities
Manage day‑to‑day inquiries for the managed services portfolio and support RFP activities
Develop, track, and manage offers through the New Service Introduction process, partnering with Marketing to advance enablement plans
Build KPIs aligned to industry benchmarks and assess portfolio performance and competitive insights
Lead sales enablement programs to drive adoption of managed services across global field teams
Drive offer innovation by evaluating pricing, cost optimization, portfolio expansion opportunities, and market trends
Represent the managed services portfolio during product release cycles to ensure alignment with new product capabilities
Translate customer and internal stakeholder requirements into roadmap enhancements
Qualification
Required
Bachelor's degree in Engineering or Business Administration, or equivalent industry experience
10+ years in telecommunications and/or technology
3+ years of Product Line Management experience
High‑level understanding of Layer 0–3 networking technologies and Ciena solutions (6500, Routing & Switching, MCP)
Ability to develop and assess commercial deal sheets, P&Ls, and business financials
Proven ability to work from broad direction and independently drive tasks to completion
Experience supporting globally distributed teams
Preferred
Graduate-level education in Engineering or Business Administration
Strong collaboration skills across product, engineering, sales, and customer teams
Strategic and creative thinking with strong business acumen
Knowledge of service provider core network architectures and business models
Ability to quickly assess and interpret customer requirements
Strong time‑management skills to balance shifting priorities
Flexibility to work across time zones and travel up to 20%
Benefits
Medical, dental, and vision plans
Participation in 401(K) (USA) & DCPP (Canada) with company matching
Employee Stock Purchase Program (ESPP)
Employee Assistance Program (EAP)
Company-paid holidays
Paid sick leave
Vacation time
Paid Family Leave and other leaves of absence
Company
Ciena
Ciena collaborates with customers to unlock the strategic potential of their networks and and change the way they perform and compete.
5001-10000 employees
H1B Sponsorship
Ciena has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (21)
2023 (36)
2022 (44)
2021 (30)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-02-07IPO
1995-12-01Series C
1994-12-01Series B
Leadership Team
Gary Smith
President & CEO
Kevin Kimberlin
Co-Founder
Recent News
Investing.com
2026-01-25
2026-01-20
The Motley Fool
2026-01-12
Company data provided by crunchbase