Impact Marketing & Design, Inc · 2 hours ago
Part-Time Admin and Customer Service Rep
Impact Marketing & Design is seeking a rockstar Administrative & Customer Service Coordinator who excels in a fast-paced environment and is committed to delivering excellent customer service. The role involves supporting daily operations, answering calls, assisting clients, and performing administrative tasks to ensure smooth workflow.
AdvertisingConsultingGraphic DesignMarketing
Responsibilities
Answer and direct incoming phone calls with professionalism and warmth
Greet and assist clients and visitors
Intake customer orders via email
Prepare quotes and process orders accurately
Provide excellent customer service and follow-up
Perform administrative and clerical support tasks
Respond to and resolve customer and internal inquiries
Coordinate internal communication and information flow
Learn and adapt to new office systems and technology
Assist with light design or file prep when needed (Adobe Illustrator experience a plus)
Jump in where needed to support the team
Qualification
Required
Excellent written and verbal communication skills
Strong interpersonal and customer service skills
Solid problem-solving abilities
Proficiency with Microsoft Office or similar software
Basic understanding of administrative and clerical procedures
Ability to manage time and priorities effectively
Minimum 2 years of administrative experience
Preferred
Experience with Zoho or other CRM systems
Basic accounting or invoicing experience
Familiarity with a creative or marketing environment
Benefits
Fun, upbeat office environment
Supportive leadership that trusts you to do your job
Variety in your day—no boring routines
Stable, established company (27+ years in business)