Part-Time Admin and Customer Service Rep jobs in United States
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Impact Marketing & Design, Inc · 2 hours ago

Part-Time Admin and Customer Service Rep

Impact Marketing & Design is seeking a rockstar Administrative & Customer Service Coordinator who excels in a fast-paced environment and is committed to delivering excellent customer service. The role involves supporting daily operations, answering calls, assisting clients, and performing administrative tasks to ensure smooth workflow.

AdvertisingConsultingGraphic DesignMarketing

Responsibilities

Answer and direct incoming phone calls with professionalism and warmth
Greet and assist clients and visitors
Intake customer orders via email
Prepare quotes and process orders accurately
Provide excellent customer service and follow-up
Perform administrative and clerical support tasks
Respond to and resolve customer and internal inquiries
Coordinate internal communication and information flow
Learn and adapt to new office systems and technology
Assist with light design or file prep when needed (Adobe Illustrator experience a plus)
Jump in where needed to support the team

Qualification

Customer service skillsCommunication skillsMicrosoft Office proficiencyAdministrative experienceProblem-solving abilities

Required

Excellent written and verbal communication skills
Strong interpersonal and customer service skills
Solid problem-solving abilities
Proficiency with Microsoft Office or similar software
Basic understanding of administrative and clerical procedures
Ability to manage time and priorities effectively
Minimum 2 years of administrative experience

Preferred

Experience with Zoho or other CRM systems
Basic accounting or invoicing experience
Familiarity with a creative or marketing environment

Benefits

Fun, upbeat office environment
Supportive leadership that trusts you to do your job
Variety in your day—no boring routines
Stable, established company (27+ years in business)

Company

Impact Marketing & Design, Inc

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For more than 20 years, Impact Marketing & Design, Inc.

Funding

Current Stage
Early Stage

Leadership Team

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Dione 👋 Moser
CEO
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Company data provided by crunchbase