World Wide Technology · 16 hours ago
IT Analyst (Contract)
Maryland Heights, MO
Full-time, Contract
Onsite
Senior Level
$28.27/hr - $35.34/hr
5+ years expWorld Wide Technology is a global technology solutions provider leading the AI and Digital Revolution. The IT Analyst will work closely with other analysts to develop applications and third-party vendor systems, focusing on requirements gathering, testing, and documentation.
HardwareNetwork HardwareSoftware
Responsibilities
Develop and start applying WWT Core Values and best practices
Functional Design and Development: In collaboration with other analysts, help define and create business requirements, write test cases, perform testing and support the development lifecycle
Collaboration: Foster a collaborative environment by working closely with other analysts and the delivery team and with cross-functional teams to achieve project objectives
Test Case writing and Testing: Assist other analysts in test case definition and documentation and performing and tracking the test case successes/failures. Start learning business process to ensure successful functional and regression testing can be executed
Problem Solving: Gather relevant information and context to recognize and describe issues or unexpected behavior clearly. Learn to troubleshoot small technical issues by tracing issues through the workflow to identify root cause
Documentation and Reporting: Adhere to established documentation standards or guidelines used by team/organization (including formatting, naming conventions)
Agile Methodology: Actively engage in Agile development practices including sprint planning, story creation, daily standups, testing, demos, and retrospectives. Adapt to evolving requirements and contribute to the continuous improvement of the team’s processes and delivery
Learning and Development: Continuously learn and understand WWT’s business processes to effectively contribute to and support the evolution of our technology solutions
Perform and document manual Lead to Order tasks meeting service level agreements for activities such as defaulting customer quote fields, external customer e-store setups, and troubleshooting electronically submitted quote requests
Monitor incoming workstreams, prioritize, and complete team incidents and service requests
Use data to prove/disprove hunches about workloads and areas of business process improvement
Identify automation opportunities and create developer user stories to reduce the level of effort required to provide the same level of service to our customers
Ensure development meets requirements while delivering optimal performance to our end users
Write and maintain functional and regression test plans
Work with users to perform user acceptance testing
Perform other tasks as identified by your manager to enable team success
Grow into a larger role with WWT through development of your technical skills and business understanding
Qualification
Required
5+ years of experience in the information technology industry
Ability to understand, write, and run efficient SQL statements, different techniques
Proficient in reading and modifying JSON/XML
Documentation - create Flowcharts, UMLs, ERDs using tools similar to Lucidchart, Visio, and Gliffy
Strong communication skills - Communicate complex ideas clearly and concisely
Result driven and self-motivated with the ability to work independently with minimal supervision
A minimum of 1 year progressive experience in a related field required
Functional/Technical skills: Ability to critically analyze and decompose technical requirements. Strong problem-definition, requirements elicitation, and impact analysis
Documentation and Reporting: Adhere to established documentation standards or guidelines used by team/organization
Support and Troubleshooting: Perform preliminary analysis to identify potential causes of issues. Adhere to standard operating procedures or support guidelines when addressing issues and communicate clearly and professionally with end users providing consistent updates and instructions
Testing: Experience in functional, end-to-end, and regression testing
Communication: Excellent written and verbal communication skills for both technical and non-technical audiences. Capable of presenting ideas clearly and effectively
Self-Motivation: Highly responsible self-starter/team-oriented individual with very strong work ethic
Learning and Development: Continuously learn and understand WWT's business processes to effectively contribute to and support the evolution of our technology solutions
Preferred
Bachelor's Degree in Arts/Sciences (BA/BS) Computer Science preferred
Knowledge of the Software Development Lifecycle a plus
Experience or understanding of Agile environments with evolving requirements
This tier includes specific domain areas, including but not limited to: Custom Apps/Ops
Company
World Wide Technology
World Wide Technology provides technology and supply chain solutions for large public and private organizations.
10001+ employees
H1B Sponsorship
World Wide Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (56)
2023 (25)
2022 (63)
2021 (50)
2020 (48)
Funding
Current Stage
Late StageTotal Funding
$25M2000-02-13Series Unknown· $25M
Leadership Team
Michael Taylor
Chief Technology Officer
Thomas Strunk
CFO at WWT
Recent News
2026-01-22
2026-01-16
Company data provided by crunchbase