Ohio Living · 1 day ago
Clerical Associate
Ohio Living is a company dedicated to making a difference in the lives of those in need of healthcare. The Clerical Associate is responsible for performing general clerical duties, including processing daily paperwork and providing administrative support efficiently.
Health CareHome Health CareHospitalNon Profit
Responsibilities
Provides administrative support as it relates to general administrative duties, including answering the phone, typing, filing, copying, etc
Processes daily paperwork (i.e. work orders, reports, invoices, check requests, etc.), then reviews and follows-up regarding the status of the paperwork
Handles collection and distribution of mail and courier deliveries, then forwards and redirects when necessary. Updates resident mail card file/list for forwarding purposes, if applicable. Takes mail to post office as needed
Maintains current and accurate records through use of computers and/or other documentation in accordance with company standards and federal, state, and local standards, guidelines, and regulations
Adheres to the records management system policy and procedures for the department and ensure departmental staff does the same
Operates within the standard practices and procedures in order to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures
Interfaces with life plan community and/or home health & hospice staff, residents, patients, and family members as an administrative contact and liaison by answering questions, providing information, and ensuring appropriate follow-through and/or resolution is executed in a pleasant, professional, and timely manner
May fill in for the Receptionist answering the multi-line telephone system and directing calls to proper departments and/or staff, monitoring the main entrance, greeting and directing visitors, verifying who is entering the building, and maintaining the sign-in log for visitors, volunteers, and vendors. Also, calmly handles all emergencies with resident alert alarms, fire alarms, etc
Qualification
Required
High school diploma or equivalent required
Must be able to type a minimum of 50 words per minute
Knowledge of office machines, equipment, and procedures required
Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required
Must be able to read, write, speak, and understand the English language
Preferred
Six months experience in an administrative/clerical position preferred
Company
Ohio Living
Ohio Living is a nonprofit organization that expertise in-home health care, hospice, palliative care and physician services.