Via · 21 hours ago
Strategy and Operations Principal, Partner Operations
Fort Worth, TX
Full-time
Onsite
Senior Level, Lead/Staff
$145K/yr - $170K/yr
6+ years expVia is a technology company transforming transportation globally, and they are seeking a Strategy and Operations Principal to manage an innovative intermodal transit service. This role involves leading daily operations, fostering team development, and driving strategic decision-making to enhance operational efficiency and customer satisfaction.
LogisticsMobile AppsReal TimeRide SharingTransportation
Responsibilities
Manage the on-site daily operations of Via’s service on behalf of our partner
Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team
Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment
Drive strategic decision-making, rigorous project planning, and employ an entrepreneurial mindset to continually evolve Via’s operations
Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations
Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis
Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations
Qualification
Required
Experienced operations manager, with a minimum of 6 years of experience and hold a Bachelor's degree
Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
Savvy and tactful communicator: you intuitively find the right tone in every situation
Foster a culture deeply committed to providing a world class customer service experience
Detail-oriented executor: you're obsessively action-oriented, and thrive while operating autonomously
Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams
Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly
Proven track record of managing teams and developing people - you know how to motivate and get the best work out of every person who you work with
Effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
Problem solver; you don't accept the status quo and are always looking for creative solutions
Benefits
Free medical plans
401K matching
Company
Via
Via is a transport company that offers public mobility solutions for transit agencies, school districts, cities, and corporations.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$887.06MKey Investors
83NorthJanus Henderson InvestorsEXOR N.V.
2025-09-12IPO
2023-02-13Series Unknown· $110M
2021-11-30Series G· $130M
Leadership Team
Daniel Ramot
Co-founder, CEO
Oren Shoval
Co-Founder, Advisor
Recent News
Morningstar.com
2025-11-14
Government Technology US
2025-10-03
2025-09-22
Company data provided by crunchbase