System One · 1 day ago
Remote - Software Asset Management Analyst ( experience with ServiceNow SAM Pro )
United States
Contract
Remote
Mid Level
3+ years expSystem One is a leader in delivering outsourced services and workforce solutions across North America. They are seeking a Software Asset Management Analyst to manage software licenses, perform compliance audits, and drive process improvements within ServiceNow SAM Pro.
Staffing Agency
Responsibilities
Manage software licenses for major publishers (Microsoft, Adobe, Autodesk, Atlassian, Figma, Smartsheet, etc.)
Perform compliance audits, create software models and entitlements, and reconcile procurement data
Define and document SAM (Software Asset Management) processes and SOPs (Standard Operating Procedures) for governance and lifecycle management
Create process documents and design process diagrams using Microsoft Visio
Process standard and non-standard software requests; reclaim unused licenses and allocate them via publisher portals
Categorize products as free or paid through detailed research; if paid, coordinate with procurement for license purchase, then publish in the ServiceNow catalogue and create entitlements
Maintain the ServiceNow software catalogue
Execute license revocation procedures
Configure software models, contracts, and entitlements; utilize the License Workbench for dashboards and compliance tracking
Generate ELP (Effective License Position) reports and analyze usage trends for cost optimization
Collaborate with HR, procurement, IT teams, and external vendors to align software usage with policies
Drive automation and process improvements within ServiceNow SAM Pro
Prepare monthly SAM performance decks and conduct knowledge-sharing sessions on best practices
Conduct and lead meetings with stakeholders to review SAM performance, compliance, and optimization initiatives
Maintain and track the SAM Action Item Tracker; prepare and circulate MoM (Minutes of Meeting) for governance
Initiate cost-saving activities by reclaiming unused licenses, optimizing allocations, and reducing unnecessary software spend
Qualification
Required
W2 employment only; no C2C (Corp-to-Corp) with third parties
Several years of experience with Software Asset Management (SAM) and ServiceNow SAM Pro
Experience in ServiceNow SAM Pro, specifically: License Workbench, dashboards, and reporting
ServiceNow SAM Reporting: ELP (Effective License Position), usage analysis, installation vs. allocation tracking
Publisher License Models: Microsoft, Adobe, Autodesk, Atlassian, etc
Audit and True-Up (annual license reconciliation) experience; Microsoft MLS (Microsoft License Statement) report processing
Vendor coordination and procurement support
Process documentation and diagrams (Microsoft Visio); advanced Excel skills
Discovery data analysis using tools such as SCCM (Microsoft System Center Configuration Manager), Qualys, and ACC (Adobe Admin Console)
Cost optimization and compliance governance
Benefits
Medical
Dental
Vision
Spending accounts
Life insurance
Voluntary plans
Participation in a 401(k) plan
Company
System One
System One is a professional staffing firms.
5001-10000 employees
H1B Sponsorship
System One has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (6)
2023 (9)
2022 (10)
2021 (9)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$301.8MKey Investors
TruistOaktree Capital ManagementProspect Capital Corporation
2021-01-28Debt Financing· $290M
2020-12-08Private Equity
2016-09-20Acquired
Leadership Team
Troy Gregory
Chief Executive Officer
Dan Moran
Chief Financial Officer
Recent News
2026-01-06
Company data provided by crunchbase