Child Mind Institute · 12 hours ago
Staff Associate, Psychopharmacology
San Mateo, CA
Full-time
Onsite
Entry, Mid Level
2+ years expChild Mind Institute is dedicated to transforming the lives of children and families struggling with mental health and learning disorders. The Staff Associate in Psychopharmacology will support clinicians and patients by providing administrative functions to ensure a seamless experience during treatment.
EducationHealth CareMedicalNon ProfitService Industry
Responsibilities
Provide a high-quality patient experience for families receiving care at Child Mind Institute
Manage clinicians' calendars ensuring efficiency of clinical time and schedule appointments in the electronic medical records (EMR) system
Facilitate the flow of phone and email communication between clinicians and patients
Collect initial patient information, perform intakes and coordinate services
Check in patient appointments and process daily billing through the EMR system
Maintain accurate and updated patient records
Follow HIPAA guidelines and strictly protect personal health information
Manage prescription requests through the prescription inbox working closely with pharmacies and insurance companies to ensure accuracy
Handle prior authorizations and appeals for medication requests
Provide psychopharmacology support coverage for additional team members as needed
Qualification
Required
2+ or more years of administrative or office experience required
High school diploma or GED required
Benefits
Medical insurance
401(k)
Paid parental leave
Dependent care
Discounted tickets and entertainment perks programs
Company
Child Mind Institute
The Child Mind Institute is an independent national nonprofit dedicated to transforming the lives of children and families struggling with mental health and learning disorders.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dr. Harold S. Koplewicz
President
Recent News
Social Media Today
2025-10-16
EIN Presswire
2025-08-21
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