SPOTPROMO · 16 hours ago
Carrier Account Manager
Chicago, IL
Full-time
Onsite
Entry, Mid Level
$56K/yr - $56K/yr
2+ years expSpot Inc. is a logistics marketplace that empowers its employees to tackle industry challenges. The Carrier Account Manager role focuses on building relationships with carriers, negotiating freight movement rates, and providing exceptional customer service to drive business growth.
AdvertisingCreative AgencyDigital MarketingMarketingMedia and EntertainmentPoint of SaleSalesTrade ShowsTrainingWeb Design
Responsibilities
BUSINESS DEVELOPMENT: You will procure, negotiate, and secure carriers to move available freight in a timely and cost-effective manner to meet the client's needs while establishing essential relationships
CUSTOMER GROWTH: Provide consistent and exceptional service levels to carriers and internal customers to ensure pipeline growth to expand future capacity opportunities
RELATIONSHIPS: Develop and grow carrier relationships through lead generation, cold-calling, and referrals
FREIGHT OPERATIONS: Effectively analyze carriers and freight market to best meet our customers' freight needs
RESULTS: Achieve and exceed monthly sales margin expectations and ensure carrier service levels and KPIs are met
COMMUNICATION: Proactively communicate with carriers and sales teams to fulfill commitments, exceed service expectations, and facilitate the resolution of carrier problems with shipment/deliveries
Qualification
Required
Bachelor's degree
2+ years of Sales and Customer Service experience required
Preferred
Knowledge in the logistics industry
Company
SPOTPROMO
SPOT - Agência de Merchandising e Promoções Nosso trabalho é o de incrementar resultados de maneira orientada e alinhada às estratégias de marcas.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase