West Coast University · 18 hours ago
Financial Aid Specialist
West Coast University is dedicated to educating students in healthcare and is seeking a Financial Aid Specialist to manage financial aid administration. The role involves complex processing of financial aid, ensuring compliance with regulations, and providing support to internal departments to resolve issues.
Higher Education
Responsibilities
Managing their assigned activity queue to ensure all activities are completed accurately and on time
Completing required reporting each week as prescribed by their leader. This includes reconciliation reporting, productivity reporting and assigned reports
Review ISIRs where appropriate as a part of their assigned processes
Document activities, action taken, and guidance to campus as necessary in the Student Information System
Adheres to College/University policies and procedures and conducts job responsibilities in accordance with the standards set out in the College/University’s policies and procedures, applicable federal and state laws, and applicable professional standards
Other duties as assigned
Complete federal verification of files selected by Department of Education not verified by the 3rd Party Servicer
Evaluate files for conflicting information and c-codes and provide guidance to resolve
Determine aid eligibility for federal, state, and institutional aid
Monitor FAME Approved spreadsheets and update the Student Information System accordingly
Work Variance reports to identify and resolve award discrepancies
Manage and process all aspects of Cal Grant, including initial award, award updates, responding to campus inquiries, and data entry on state sites
Process Federal Work Study awards and payments
Complete tuition obligations and R2T4 calculations for all students that drop or take a leave of absence
Process refunds
Process campus stipend requests
Process Title IV credit balances
Process NSLDS (SSCR) reports
Resolve or re-assign origination and disbursement errors
Review manual batches to ensure criteria met for all batches; prepare batches for approval
Evaluate and initiate appropriate action to resolve, or override exceptions
Resolve or adjust rejected disbursements in Anthology
Reverse or adjust refunds in COD
Proficient reviewing the cash flow, past due, and exception reports
Import/Export files through the Mailbox Manager
Qualification
Required
Bachelor's degree from an accredited College or University is preferred
5 years financial aid required
5 years campus support or customer service
Requires proficient knowledge of standards and processes within financial aid plus experience supporting campus operations in an educational setting
May not be in default on a federal student loan or owe repayment on a federal grant
Demonstrates highest level of integrity, professional ethics, and confidentiality in all interactions
Preferred
Experienced candidates will be considered without a degree provided they have more than 5 years of financial aid experience and a combination of experience and education comparable to a bachelor's degree
Company
West Coast University
West Coast University is a university offering undergraduate and graduate degrees in nursing and other healthcare disciplines.
Funding
Current Stage
Late StageRecent News
2025-10-09
Company data provided by crunchbase