RTX · 1 day ago
Delivery Assurance Manager (Hybrid)
US-CT-WINDSOR LOCKS-B1A ~ 1 Hamilton Rd ~ BLDG 1A
Full-time
Hybrid
Senior Level
$108K/yr - $204K/yr
5+ years expRTX is a leader in aerospace technology, and they are seeking a Customer Delivery Assurance Manager to ensure timely and reliable delivery of products to Pratt and Whitney. This role involves supporting production continuity, resolving material shortages, and improving delivery processes while collaborating with internal teams and suppliers.
AerospaceManufacturingSecuritySensorTelecommunications
Responsibilities
Support end-to-end delivery assurance for assigned parts and suppliers
Monitor the transportation and delivery of products from suppliers through final receipt at the customer
Track shipments, manage promise dates, and perform escalated expediting to ensure on-time delivery
Work directly with logistics partners (e.g., FedEx) and Customs to clear shipments and resolve delays
Investigate an resolve discrepancies related to shipped versus received parts
Provide critical parts updates to both internal and external customers
Perform delivery and inventory calculations to ensure continued production flow
Identify and report parts that are at low stock or at risk of shortage
Resolve material issues associated with the trouble rack at PW
Participate in supplier calls and internal cross-functional meetings as required
Work closely with PW Buyers to ensure purchase orders are placed on time
Collaborate with PW Planners to align schedules and mitigate supply risks
Support Engineering Change (EC) activities, including follow-ups and material impacts
Manage moderately sized projects or processes related to delivery assurance or material flow
Identify opportunities for improvements to processes, systems, or standards to enhance performance
Qualification
Required
Typically requires a University degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience
Working experience within delivery assurance, supply chain, logistics, or procurement operations
Preferred
Experience in aerospace, manufacturing, MRO, or a similarly regulated environment
Experience working with ERP systems (e.g., SAP) to track orders, deliveries, and performance metrics
Demonstrated ability to analyze data, identify trends, and translate insights into corrective actions
Experience working directly with suppliers, logistics providers, and customers
Working knowledge of project management principles and continuous improvement methodologies
Experience resolving complex, cross-functional delivery or material issues with minimal oversight
Communication skills with the ability to present clear, actionable delivery status and risk assessments to internal and external stakeholders
Benefits
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
And more!
Company
RTX
RTX is comprised of three market-leading businesses – Collins Aerospace, Pratt & Whitney and Raytheon – working as one to answer the biggest questions and solve the hardest problems in aerospace and defense.
10001+ employees
H1B Sponsorship
RTX has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (11)
2022 (5)
2021 (4)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$3.2MKey Investors
LIFT Ecosystem Accelerator
2024-02-22Grant· $0.2M
2019-06-09Acquired
2010-01-14Grant· $3M
Leadership Team
Daniel Conroy
Chief Technology Officer - Digital
Kevin DaSilva
Corporate Vice President & Treasurer
Recent News
bloomberglaw.com
2026-01-22
Business Insider
2026-01-09
Company data provided by crunchbase