Forge Health · 6 hours ago
Director of IT
East Coast, USA
Full-time
Onsite
Director/Executive
7+ years expForge Health is a mission-driven outpatient mental health and substance use provider dedicated to providing high-quality care. The IT Director will provide hands-on technical leadership to maintain and optimize IT systems, manage the internal IT team, and ensure system reliability and compliance.
ConsultingHealth CareMental HealthRehabilitation
Responsibilities
Maintain and optimize current IT systems, EMR (Kipu EMR/RCM experience preferred), databases (SQL), and infrastructure for reliability, performance, and clinical usability
Provide hands-on technical support for EMR workflows, helpdesk ticketing, systems administration, and cybersecurity tools to optimize efficiency and support care delivery
Troubleshoot and resolve technical issues across clinical, RCM, and operational systems, ensuring seamless access for multidisciplinary teams
Manage and develop the IT team (DBA/data, helpdesk/systems admin, security), setting priorities, delegating tasks, and providing technical guidance
Oversee helpdesk operations, incident response, user training, and security monitoring to maintain system uptime and compliance
Develop and maintain clinical utilization and RCM dashboards using SQL and existing tools, interpreting metrics to identify performance trends and improvement opportunities
Collaborate with clinical, finance, and front end operations leaders to translate dashboard insights into actionable system/process enhancements
Lead IT projects focused on system optimization, upgrades, and workflow improvements using strong project management skills
Ensure IT systems support HIPAA compliance, cybersecurity best practices, and regulatory requirements for behavioral health operations
Qualification
Required
Bachelor's degree in computer science, information systems, or related technical field
7–10 years IT experience with hands-on technical execution (SQL, EHR support, cybersecurity, helpdesk management), ideally in healthcare with Kipu EMR/RCM
3+ years supervising small technical teams in fast-paced environments
Proven ability developing clinical/RCM dashboards and using data to drive performance improvements
Deep technical expertise in SQL, EHR systems (Kipu preferred), systems administration, and cybersecurity tools
Strong project management skills for leading optimization initiatives and cross-functional collaboration
Ability to translate clinical/operational needs into technical solutions and dashboard insights
Preferred
Kipu EMR/RCM experience preferred
Benefits
Competitive salary aligned with your experience
Comprehensive paid time off package
Annual time off to volunteer
Parental leave
Annual continuing education allocations
Competitive medical, dental, and vision package
Annual subscription to a leading meditation app
An environment that fosters professional development including financing for advanced licensure and certifications
Internal supervision opportunities
Dedicated, motivated team and chance to be part of a highly ambitious medical startup
Modern, elegant, and high-end work environment
Company
Forge Health
Forge Health is a technology provider for substance use, mental health, or trauma patients.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$11MKey Investors
MFO VenturesHC9 VenturesMontage Ventures
2024-08-22Series Unknown
2022-04-07Series Unknown· $11M
2017-01-01Seed
Leadership Team
Rondi Rabuse
Chief Executive Officer
Eric Frieman
Co-Founder & Strategic Advisor
Recent News
Behavioral Health Business
2025-07-04
Behavioral Health Business
2025-06-10
Behavioral Health Business
2025-06-01
Company data provided by crunchbase