Prologis · 5 hours ago
Real Estate & Customer Experience, Manager
Portland, Oregon
Full-time
Onsite
Mid, Senior Level
$86K/yr - $118K/yr
5+ years expPrologis is a leading company in the logistics industry with a vast portfolio and a commitment to intelligent infrastructure. The Real Estate and Customer Experience Manager will be responsible for managing customer relationships, ensuring proactive solutions, and overseeing property operations in the Portland market.
IndustrialLogisticsReal Estate
Responsibilities
Manage customer relationships by providing clear and accessible communication of terms, conditions, and responsibilities. Oversee move-in and move-out processes, perform inspections, and coordinate any necessary repairs or maintenance
Perceptive; anticipate customer needs to provide proactive solutions
Ability to identify additional revenue opportunities by demonstrating an expert understanding of Prologis value-added products and services and aligning them to customer needs (Prologis Essentials, etc.)
Must be able to own and maintain strong, long-term relationships with portfolio of customers
Must be able to use technical tools (ex: Salesforce) to gather data/metrics and develop customer insights
Proficient in lease analysis and lease administration skills
Highly developed negotiation and management skills to ensure safe/well maintained properties through competitively bid service agreements
Strong financial reporting background to ensure budget and financial goals are met for the portfolio
Qualification
Required
5+ years of industrial/commercial real estate or equivalent experience preferred
A valid driver's license is required with the ability to travel to multiple properties
Must have a current Real Estate sales license in the State of Oregon and Washington or be able to obtain a license within six months of commencing employment. Please note that the company will cover relevant, associated costs and will consider the reasonable time spent acquiring the license as part of work hours
Demonstrate a commitment to delivering proactive and responsive customer service, with a focus on meeting the diverse needs of all customers
Able to adapt to change and willingness to take on new company initiatives with the most positive attitude
Strong interpersonal skills with the ability to build meaningful relationships with a diverse range of customers and stakeholders
Strong mathematical and analytical skills
Experience with property transitions, portfolio acquisitions or company mergers
Strong organizational and time management skills, with the capacity to manage multiple tasks, prioritize effectively, and work both independently and collaboratively while meeting deadlines
Ability to process data and complete recurring variance reports
Excellent interpersonal and communication skills, with the ability to build and maintain professional relationships with internal and external customers, vendors, and team members, including verbal and written communication
Flexibility to work extended hours when required and on call for emergencies, with respect for individual needs and work-life balance
Experience with budgeting cycles and CAM reconciliation processes using analytical skills
Experience managing and providing guidance to real estate staff, including an assistant and maintenance technician
Benefits
Healthcare
Dental
Vision insurance for employees and eligible dependents
Wellness, financial, and work/lifestyle-specific benefits
401(k) retirement plan has a company match of 50% up to 12% of eligible compensation
Generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time
Company
Prologis
Prologis is an owner, operator, and developer of industrial real estate, logistics, and supply chain.
1001-5000 employees
H1B Sponsorship
Prologis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (15)
2023 (8)
2022 (10)
2021 (6)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$3.24BKey Investors
European Investment Bank
2025-05-22Post Ipo Debt· $3B
2024-12-11Post Ipo Debt· $236.38M
1994-04-08IPO
Leadership Team
Dan Letter
Chief Executive Officer
Hamid Moghadam
Chairman & CEO
Recent News
Yahoo Finance
2026-01-22
2026-01-22
Company data provided by crunchbase