Genesys · 1 hour ago
Senior AI Full Stack Developer
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $149K/yr
5+ years expGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. They are seeking a Senior AI Full Stack Developer to design and deliver high-performance applications using AWS infrastructure, contributing to the development of innovative solutions integrated with Genesys Cloud.
Artificial Intelligence (AI)Cloud ComputingSaaSSoftware
Responsibilities
Develop Agentic AI solutions using the most advanced solutions available on Genesys Cloud
Develop integrations to enhance Agentic AI solutions
Develop robust, scalable backend services and APIs using Go
Build dynamic, user-friendly front-end components with JavaScript and TypeScript
Deploy and manage containerized applications using Kubernetes on AWS
Integrate features and services with Genesys Cloud APIs to enhance CX workflows
Optimize application performance, scalability, and reliability in cloud environments
Collaborate with product managers, architects, and UX designers to define requirements
Write clean, maintainable, and well-documented code following engineering best practices
Troubleshoot and resolve complex production issues in a timely manner
Participate in peer code reviews and mentor junior engineers on the team
Qualification
Required
Minimum of 5 years of professional software development experience
1+ year focused on AI/ML systems
Proven expertise in agentic AI development, including hands-on experience with RAG, RAG pipelines and MCP framework
Proficiency in Go for backend development
Strong experience in system prompt engineering and tool use configuration and tuning
Strong experience with JavaScript and TypeScript for front-end and full-stack applications
Hands-on expertise with Kubernetes for orchestration and container lifecycle management
Proven experience building and deploying cloud-native solutions on AWS (e.g., EC2, ECS, Lambda, S3)
Solid understanding of microservices architecture and RESTful API design
Strong analytical and problem-solving skills with attention to detail
Bachelor's degree in Computer Science, Engineering, or a related discipline, or equivalent practical experience
Preferred
Experience with Genesys Cloud AI Guides
Experience integrating with Genesys Cloud APIs or comparable customer experience platforms
Exposure to UX design principles or experience developing intuitive user interfaces
Familiarity with AWS-native services such as CloudFormation, Step Functions, or DynamoDB
Demonstrated contributions to open-source projects or a strong GitHub portfolio
Experience with DevOps tooling including Docker, CI/CD pipelines, and Terraform
Knowledge of Agile/Scrum methodologies and team collaboration practices
Benefits
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Company
Genesys
Genesys enables organizations to orchestrate the best AI-powered experiences to drive customer loyalty and growth.
5001-10000 employees
H1B Sponsorship
Genesys has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$2.98BKey Investors
Salesforce VenturesPermira
2025-07-31Corporate Round· $1.5B
2021-12-06Private Equity· $580M
2016-07-22Private Equity· $900M
Leadership Team
Tony Bates
Chairman and CEO
Brian Swartz
Chief Financial Officer
Recent News
2026-01-08
2025-12-30
2025-12-27
Company data provided by crunchbase