Partner Experience Manager II jobs in United States
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Alegeus · 4 hours ago

Partner Experience Manager II

positionBoston
timeFull-time
remoteHybrid
seniorityEntry, Mid Level
money$67K/yr - $114K/yr
date2+ years exp

Alegeus is a company focused on shaping the future of fintech and healthtech. The Partner Experience Manager II will innovate ways to streamline operations, enhance customer self-service capabilities, and maintain client relationships to establish Alegeus as a leading company in the healthcare industry.

Health CarePayments

Responsibilities

A proactive change agent who consistently demonstrates urgency, persistance, level-headedness, and a results-oriented approach, coupled with creative and analytical thinking
Exhibit strong negotiation skills to effectively prioritize client requests among technical teams, escalating when necessary
Implement high-level strategies to achieve project objectives
Maintain client relationships by enhancing service delivery discussions, improving communications, and setting clear expectations through coordinated contract management, exceeding client needs with a proactive approach
Review and recommend enhancements to Business Process Flows to optimize efficiency within the Alegeus application and functionality

Qualification

Client Service DeliveryAccount ManagementSaaS ExperienceConsumer Driven HealthAnalytical ThinkingNegotiation SkillsCommunication SkillsProject Management

Required

Able to manage the customer lifecycle in a fast-paced, highly nuanced environment
Able to effectively communicate with a wide range of audience stakeholders—from C-suite to entry-level contacts to technical analysts
2-5 years' experience in Client Service Delivery/Account Management role in a SaaS industry
Bachelor's degree or equivalent education and/or work experience

Preferred

2‐5 years' experience in the administration of Consumer Driven Health (CDH) accounts/Third Party Administrator (TPA) managed benefits/ or Health Plans

Benefits

A flexible work environment
Competitive salaries, paid vacation, and holidays
Robust professional development programs
Comprehensive health, wellness, and financial packages

Company

Alegeus

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Alegeus is the market leader in consumer directed healthcare solutions supporting 40% of the CDH benefit accounts in the market.
dateFounded in 2012
location
Waltham, Massachusetts, USA
people-size501-1000 employees
web-link
http://www.alegeus.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
2018-08-07Acquired

Leadership Team

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Leif O'Leary
Chief Executive Officer
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Shay Gonen
Chief Financial Officer
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Recent News

PR Newswire
Health-E Commerce® to demonstrate flexible spending account (FSA) and health savings account (HSA) tools for third-party administrators during Alegeus Partner Summit
2025-05-08
Google Patent
Systems and methods for allocating resources using information technology …
2025-04-03
Google Patent
Systems and methods for multi-purse debit card
2025-02-16
Company data provided by crunchbase