Valley Fire Protection & Plumbing · 1 day ago
Sales Support Coordinator
St Charles, IL
Full-time
Onsite
Entry, Mid Level
$22/hr - $25/hr
2+ years expValley Fire Protection Systems, LLC is seeking a Sales Support Coordinator to join our dedicated team. This position is responsible for comprehensive administrative and operational support to the Sales Department, ensuring an efficient, organized, and customer‑focused sales process.
Information TechnologyReal Estate
Responsibilities
Support individual members of the sales team with callbacks, bid results, on-site contractor visits, and project assistance. Create and process sales orders in a timely fashion
Handle all administrative duties for the sales organization and scheduling of sales meetings, including preparing agendas, taking minutes, plotting job documents, and maintaining the bid log for all C & D jobs
Update the bid and walk through calendars (Building Connected/Outlook), bidding doc folders, and secure bonds as requested for all jobs
Maintain an organized and accessible file system (electronic and paper copy) for administrative and sales professionals
Conduct all interactions professionally as a liaison between the organization and external customers
Create and maintain safety compliance documents
Must be highly organized and able to multitask on several projects at a time
Foster and maintain positive relationships with internal departments, customers, and all levels of management
Set up new contract jobs in company systems, ensuring all required documentation and details are accurately entered
Route contracts to appropriate internal departments and external partners for review, signatures, and processing
Maintain organized records of all contract documents and status updates
Track and follow up on outstanding contracts to ensure timely completion
Back-up for front desk including but not limited to answering phones
Duties as needed
Qualification
Required
High school diploma/GED required
Two to five (2-5) years progressive, relevant sales support work experience
Rigorous analytical skills and persuasive leadership skills
Strong verbal and written communication skills
Strong interpersonal skills
Excellent critical thinking and judgment
A bias toward action on behalf of the customer's needs
Value honesty and transparency with team members and customers
Maturity to accept direction, confidence to give direction
Flexible/adaptable - ability to work well with ambiguity
Team-player who is flexible and able to work with customers and job issues simultaneously
Possess a valid driver's license
Preferred
Associate Degree in Business or related field preferred
Benefits
401(k)
Health insurance
Dental insurance
Vision insurance
Supplemental Accident, Hospital, Critical Care, Life Insurance
Company paid life and AD&D, long and short-term disability insurance
Employee Assistance Program
PerkSpot Group Discount Program
401(k) with company match
Holiday Pay
Paid time off
Career growth opportunities (including educational assistance)
Profit sharing
Company functions
Company
Valley Fire Protection & Plumbing
Valley has been in the fire protection industry since the early 1970s and has never forfeited a bond or failed to complete a job under contract.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase