HHAeXchange · 22 hours ago
Director, Quality Engineering
United States
Full-time
Remote
Director/Executive
$174K/yr - $195K/yr
10+ years expHHAeXchange is the leading technology platform for home and community-based care. The Director, Quality Engineering will lead the enterprise-wide quality strategy and QA program, ensuring products meet high standards for reliability, performance, security, and accessibility.
Health CareSaaSSoftware
Responsibilities
Develop, implement, and lead the overall quality strategy and QA operating model across the organization
Define and enforce consistent testing approaches including test planning, test cases, regression strategy, and release readiness criteria
Select, implement, and manage enterprise testing tools for test management, automation, performance, accessibility, and security validation
Drive increased automated test coverage across UI, API, mobile, and services, reducing reliance on manual regression testing
Lead accessibility testing programs aligned to WCAG 2.1+
Oversee creation and maintenance of Voluntary Product Accessibility Templates (VPATs) and Accessibility Conformance Reports
Partner with Product, Legal, and Compliance to respond to customer accessibility requirements and audits
Coordinate with Security teams on SAST/DAST, vulnerability validation, and remediation tracking
Define and support customer UAT strategies and environments
Provide test plans, data guidance, and defect triage support during customer acceptance testing cycles
Ensure feedback from UAT informs release decisions and product quality improvements
Establish KPIs to measure product quality, defect escape rate, automation coverage, UAT outcomes, and release readiness; communicate results to leadership
Embed quality earlier in the development lifecycle through collaboration on requirements, acceptance criteria, and CI/CD integration
Oversee defect triage for high-priority production and pre-production issues and ensure timely resolution and root-cause prevention
Work closely with Product Management, Engineering, DevOps, Security, and Compliance to ensure alignment of quality practices across releases
Build, mentor, and lead a high-performing team of QA engineers, SDETs, automation engineers, and accessibility/compliance testers
Identify quality gaps and drive process improvements that improve product reliability, reduce rework, and increase delivery confidence
Participate in release readiness reviews and serve as a key stakeholder in go/no-go decisions
Other duties as assigned by supervisor or HHAeXchange leader
Qualification
Required
Bachelor's degree in Computer Science, Engineering, or a related field required
10+ years of experience in software engineering within a software product company, with a focus on developing scalable, high-performance systems
4+ years leading QA organizations or enterprise quality programs
Proven experience designing and implementing standardized QA processes and test automation strategies in SaaS environments
Hands-on experience implementing automated testing frameworks integrated into CI/CD pipelines
Experience with accessibility testing and standards such as WCAG 2.1+ and authoring VPATs/ACRs
Experience supporting security testing practices such as vulnerability scanning, SAST/DAST, and penetration test remediation validation
Experience supporting or running customer UAT processes
Strong understanding of quality metrics (defect rates, coverage, MTTR, escape rate, etc.) and how to operationalize them
Background working in cloud-based architectures and microservices environments
Demonstrated success collaborating across engineering, product, and security teams in a fast-paced environment
Strong leadership skills with experience managing and developing QA and automation teams
Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role
Benefits
Competitive health plans
Paid time-off
Company paid holidays
401K retirement program with a Company elected match
Other company sponsored programs
Company
HHAeXchange
At HHAeXchange, we believe that healthcare should be simple, effective, and transparent.
501-1000 employees
H1B Sponsorship
HHAeXchange has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
2023 (6)
2022 (6)
2021 (3)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
HgWincove
2021-09-14Private Equity
2019-01-08Private Equity
2019-01-01Acquired
Leadership Team
Paul Joiner
Chief Executive Officer
Dan Ahrens
Senior Vice President Customer Success
Recent News
Company data provided by crunchbase