Toyota Material Handling · 10 hours ago
Technical Training Program Manager
Greene, NY
Full-time
Hybrid
Mid, Senior Level
$83K/yr - $119K/yr
5+ years expToyota Material Handling is an industry leader in forklift sales, seeking a Technical Training Program Manager to enhance the training and development of its dealer network. The role involves assessing training needs, developing learning strategies, and facilitating various training programs to improve technician capabilities and corporate loyalty.
Autonomous VehiclesIndustrialIndustrial AutomationIndustrial ManufacturingManufacturing
Responsibilities
Lead and facilitate collaboration with trainers, stakeholders, and subject matter experts to assess technician training needs and develop effective, scalable learning strategies
Guide the design and development of technician-focused learning programs, ensuring content equips trainers to deliver consistent, high-quality instruction aligned with business and safety requirements
Plan, coordinate, and support the delivery of training programs across multiple modalities—including classroom, virtual, eLearning, multimedia, simulations, conferences, and workshops—primarily through trainer enablement
Evaluate training effectiveness at both the trainer and technician level, using feedback and performance data to identify gaps and implement targeted improvements
Maintain functional and technical proficiency within assigned programs to ensure training content remains current, relevant, and aligned with evolving products, technologies, and field needs
Partner closely with trainers to foster a strong learning environment, supporting instructional excellence and enhancing the technician learning experience across the enterprise
Drive the strategic evolution of learning and development initiatives by leveraging research, data, and industry trends to strengthen technician capability and readiness
Mentor, coach, and support trainers, reinforcing best practices in instructional delivery, consistency of standards, and professional growth
Qualification
Required
Minimum of 5 years of related experience required
Demonstrated Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Experience with technologies and best practices for instructional documents and teaching platforms utilizing a variety of learning and development concepts, practices, and procedures
Proficient in effective verbal and written communication, adept at delivering engaging presentations, and skilled in public speaking
Proficiency working within learning management systems to schedule training sessions, track attendance and interact with learners
Ability to complete full data analysis for responsible area and implement solutions for continuous improvement
Demonstrated project management skills to achieve target timelines and ensure quality outcomes with minimal supervision or guidance
Preferred
Bachelor's degree in Education, Training or related field preferred
Benefits
Competitive Salary
Performance Bonus
Generous Paid Time Off and 13 Paid Holidays
Affordable Medical plans and no-cost Dental & Vision options
100% 401(k) match up to 6%
Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
Tuition Assistance Program
Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
Recognition and Kaizen (continuous improvement) Reward Programs
Meaningful opportunities for personal and professional development
Onsite Fitness Center & Occupational Health Clinic
Best in class work culture!
Company
Toyota Material Handling
Toyota Material Handling offers a full line of material handling products proudly assembled in the United States, including forklifts, reach trucks, order pickers, pallet jacks, container handlers, automated guided vehicles, and tow tractors, along with aerial work platforms, fleet management services, and advanced automation engineering and design.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
William Finerty
President & CEO
Austin Baecke, SHRM-CP
Human Resources Business Partner
Recent News
Google Patent
2025-05-06
Company data provided by crunchbase