EPITEC · 13 hours ago
Employee Experience Representative
Moline, IL
Contract
Hybrid
New Grad, Entry Level
$23.30/hr - $23.30/hrEPITEC is seeking an Employee Experience Representative to support employees and Unit HR by delivering high-quality assistance across key HR processes and transactions. This hybrid role involves providing customer service, administering HR processes, and participating in continuous improvement initiatives within the Human Resources Operations Center.
Information TechnologyStaffing Agency
Responsibilities
Provide timely, professional, and customer-focused support by researching and resolving employee and HR inquiries
Administer HR processes including talent acquisition tasks, internal transfers, organizational management updates, employee record maintenance, and university class administration
Maintain strict confidentiality when handling employee information and HR transactions
Participate in continuous improvement initiatives and contribute ideas to enhance HR service delivery
Ensure Service Level Agreements (SLAs) are consistently met or exceeded
Collaborate with Employee Experience Specialists to support process improvements and resolve escalations
Qualification
Required
Exceptional attention to detail
Ability to multi-task, manage competing priorities, and adapt to changing needs
Strong analytical, organizational, and problem-solving skills
Experience working collaboratively in a team environment
Excellent written, verbal, and interpersonal communication skills
Demonstrated ability to support and implement process changes
Preferred
Experience in HR processes or HR operations
Strong customer service background
Familiarity with SuccessFactors modules (Learning Administration, Employee Profile, Recruiting, Onboarding, etc.)
Proficiency in Microsoft Excel
Bachelor's degree in Human Resources, Business, or a related field
Benefits
1 week PTO
Medical contribution included - if desired
Company
EPITEC
Epitec is a premier technology services and professional staffing company.
Founded in 1978
1001-5000 employees
H1B Sponsorship
EPITEC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (189)
2024 (148)
2023 (154)
2022 (266)
2021 (203)
2020 (172)
Funding
Current Stage
Late StageLeadership Team
Mark Ruma
Chief Operating Officer (COO)
Company data provided by crunchbase