Anoka County · 13 hours ago
Department Director, Economic Assistance
Anoka County is seeking a Department Director for Economic Assistance to lead and shape the department’s strategy and operations for public assistance programs and child support services. This role involves overseeing staff, managing program administration, and aligning departmental strategies with county objectives.
Responsibilities
Develop and oversee management and the provision of services for all programs in the Economic Assistance Department resulting in the receipt of services which meet basic needs such as safety, food, shelter and health care
Direct and supervise the operations and activities of the department
Prepare strategic plans and develop policies and procedures to accomplish the department’s mission in accordance with state, federal and local policies, rules, laws and mandates that govern the programs in the Economic Assistance Department
Provide departmental oversight and direction in accordance with Anoka County’s policies and procedures
Coordinate and oversee department’s presentation of routine and informational updates and recommendations to the County Board, Human Services Committee and County Administration leadership
Represent Anoka County on statewide workgroups and committees
Provide feedback to policy makers and coordinate work and information with other counties and agencies
Conduct studies and special projects or initiatives as needed
Lead and mentor a team of managers
Oversee development of employees to promote engagement, productivity and effectiveness
Manage the department budget, including complex state and federal funding
Qualification
Required
Requires a bachelor's degree
At least eight years (2,080 annual hours) of job-related experience overseeing public assistance, child support or related program operations and strategy at a management level, including oversight of multiple levels of staff and customer service operations
In lieu of the required education, an equivalent combination of education and experience may be substituted on a year-for-year basis
Preferred
Degree in Public Administration, Business Administration, Human Services, or related field
Knowledge of Federal, State and Local Public Assistance and Child Support statutes
Knowledge of information technologies and principles necessary to manage a department reliant on state computer systems (MAXIS, MMIS, METS and PRISM), imaging and sophisticated networks and software
Experience leading teams and creating positive and productive work environments in a complex, customer-facing environment
Experience creating a positive and cohesive customer experience, in an environment of constantly changing funding and program requirements
Experience in a government or non-profit setting with a focus on public assistance, safety net or related programs
Experience creating and maintaining strong and diverse partnerships with community and internal partners
Experience and knowledge of budget oversight, including managing complex state and federal funding
Strong verbal and written communication skills
Benefits
24 days of paid flexible time off and up to 12.5 paid holidays.
Comprehensive insurance, including medical, dental, vision, flex benefits and more at https://www.anokacountymn.gov/benefits.
Medical and dental clinic exclusive to employees, located at the Anoka County Government Center.
Pension plan and other retirement investment options.
Advancement/professional development opportunities.
Company
Anoka County
The history of Anoka County starts in 1849 when the Minnesota territorial legislature organized the counties of Washington, Ramsey and Benton.