Takeda · 5 hours ago
Plasma Center Customer Service Rep
USA - TN - Cordova
Full-time
Onsite
Entry Level
$16/hr - $16/hr
1+ years expTakeda is a company focused on transforming patient care through innovative pharmaceuticals. The Plasma Center Customer Service Rep will be responsible for ensuring donor safety, screening donors, and maintaining accurate records while working in a fast-paced environment.
BiotechnologyHealth CareManufacturingMedicalPharmaceutical
Responsibilities
You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team
You will screen new and repeat donors and take and record donor vital signs and finger stick results
You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation
You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures
You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays
Qualification
Required
High school diploma or equivalent
Ability to walk and/or stand for the entire work shift
Will work evenings, weekends, and holidays
Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs
Fine motor coordination, depth perception, and ability to hear equipment from a distance
Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
1 or more years minimum experience working in a customer or patient facing role is helpful
Benefits
Medical, dental, vision insurance
401(k) plan and company match
Short-term and long-term disability coverage
Basic life insurance
Tuition reimbursement program
Paid volunteer time off
Company holidays
Well-being benefits
Up to 80 hours of sick time
Up to 120 hours of paid vacation
Company
Takeda
Takeda is a biopharmaceutical company that researches and develops pharmaceutical drugs.
10001+ employees
H1B Sponsorship
Takeda has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (45)
2024 (39)
2023 (38)
2022 (34)
2021 (44)
2020 (18)
Funding
Current Stage
Public CompanyTotal Funding
$2.46B2025-06-27Post Ipo Debt· $2.4B
2016-09-01Grant· $19.8M
2016-05-08Grant· $38M
Leadership Team
Christophe Weber
President and CEO
Schuyler Fairfield
Senior Vice President, Global Head of Supply Chain
Recent News
2026-01-25
legacy.thefly.com
2026-01-23
2026-01-22
Company data provided by crunchbase